10 were rated high or medium-high risk. All were marked corrected. Texas HHSC inspections since 2022.
Naptime Child/Caregiver Ratio - Groups Not Combined Not Reduced: There was one caregiver in a room with a specified age group of 12-17 months with 6 children during naptime. Ratios for infants can never be reduced and the correct ratio for the specified age group is 1 caregiver to 5 children. This was corrected at inspection when a second caregiver was asked to come into the room.
Prohibited Punishments - Corporal Punishment: Through an investigation, it was found that a caregiver hit a child with an open hand.
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| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Aug 17, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 20, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 7, 2026 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Jun 24, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: Caregivers did not demonstrate good judgement when a child sustained an injury on the playground. Caregivers observed the child fall and catch themselves with both arms, and the child was crying and holding their arm after. Caregivers provided ice but did not alert management or seek another opinion on the injury.
8 answers need research — reviews, parent groups, the program’s website and traffic data. The report finds them for Bright Horizons at Legacy.
Unlock — $12“Public record” rows come from state datasets. Missing information never means there is no issue.
Distilled into recurring themes, with dates and sources.
Unlock in the reportHistorical traffic at opening and closing, from every direction.
Unlock in the report| Jun 24, 2026 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Jun 17, 2026 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Jun 1, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| May 29, 2026 | Investigation of a report (self-reported) | Deficiencies cited | 3 | 0 | Verified |
| Jan 22, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jan 13, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jan 8, 2026 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Jan 6, 2026 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Jun 18, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 24, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 22, 2025 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Nov 22, 2024 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Aug 5, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Aug 1, 2024 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| May 7, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jan 30, 2024 | Investigation of a report | Deficiencies cited | 4 | 0 | Verified |
| Jun 23, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Aug 2, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Jul 7, 2026 | §746.1613(a)(2) Supervision & ratios | Medium-high risk | Corrected | Naptime Child/Caregiver Ratio - Groups Not Combined Not Reduced: There was one caregiver in a room with a specified age group of 12-17 months with 6 children during naptime. Ratios for infants can never be reduced and the correct ratio for the specified age group is 1 caregiver to 5 children. This was corrected at inspection when a second caregiver was asked to come into the room. |
| May 29, 2026 | §746.2805(1) Other | High risk | Corrected | Prohibited Punishments - Corporal Punishment: Through an investigation, it was found that a caregiver hit a child with an open hand. |
| May 29, 2026 | §746.1201(1) Staff qualifications & clearances | High risk | Corrected | Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: Caregivers did not demonstrate good judgement when a child sustained an injury on the playground. Caregivers observed the child fall and catch themselves with both arms, and the child was crying and holding their arm after. Caregivers provided ice but did not alert management or seek another opinion on the injury. |
| May 29, 2026 | §746.307(b)(1) Safety hazards | Medium-high risk | Corrected | AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization: A parent was not notified of an injury that resulted in a fracture. The child fell asleep while icing their arm and when transitioning classes was holding the arm and crying. |
| Jan 8, 2026 | §746.1203(3)(D) Supervision & ratios | Medium-high risk | Corrected | Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games: This standard was found to be deficient when a caregiver admitted to using her personal cell phone while responsible for supervising children. |
| Jan 6, 2026 | §746.1203(3)(D) Supervision & ratios | Medium-high risk | Corrected | Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games: This standard was found to be deficient when a caregiver admitted to using her personal cell phone while responsible for supervising children. |
| Nov 22, 2024 | §746.901(4) Staff qualifications & clearances | Medium-low risk | Corrected | Required Personnel Records - Required Affidavit (Form 2985): 4 staff personnel files were missing notarized employment affidavits. |
| Jan 30, 2024 | §746.2805(3) Other | High risk | Corrected | Prohibited Punishments - Grabbing and Pulling: A caregiver pulled a child's arm and put the child harshly in the chair. |
| Jan 30, 2024 | §746.1201(5) Staff qualifications & clearances | High risk | Corrected | Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation: A caregiver who witnessed an incident that was suspected abuse, neglect did not report it. |
| Jan 30, 2024 | §746.1201(4) Staff qualifications & clearances | High risk | Corrected | AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited: This standard was evaluated as a part of a DFPS investigation and was found to be deficient. |
| Jan 30, 2024 | §746.2805(5) Other | High risk | Corrected | Prohibited Punishments - Humiliating, Rejecting, Yelling: A caregiver yelled at a child and used harsh language. |
| Facility | Type | Operator | Capacity | Inspection findings | Last insp. | Dist. |
|---|---|---|---|---|---|---|
| Jpm Chase Back Up Child Care Center Plano Legacy Plano, 75024 | Child care center | — | 119 | No records | — | 1.2 km |
| Castle Montessori of Plano Plano, 75024 | Child care center | — | 348 | No records | — | 1.2 km |
| Primrose School of Plano at Headquarters Plano, 75024 | Child care center | — | 266 | No records | — | 1.4 km |
| Challenger School Plano, 75024 | Child care center | — | 300 | No records | — | 1.6 km |
| Tlc on Hedgcoxe Plano, 75024 | Child care center | — | 250 | No records | — | 2.8 km |
| Palm Grove Montessori Academy Plano, 75093 | Child care center | — | 150 | No records | — | 2.8 km |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| Texas HHSC Operations TX | 134452 | name, type, status, capacity, ages, hours, address, phone, subsidies | Verified | — | Nov 5, 2026 |
| us_census_geocoder US | 6501 LEGACY DR STE 6025|PLAN… | location Census Geocoder Exact match: 6501 LEGACY DR, PLANO, TX, 75024 | Verified | — | Nov 5, 2026 |
| tx_twc_subsidy_providers TX | 506081 | tx_rising_star_rating, accepts_cc_subsidy | Verified | Mar 1, 2025 | Nov 6, 2026 |
| Texas HHSC Inspections | 905756647 | Verified | Aug 17, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905756646 | Verified | Jul 20, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905756645 | Verified | Jul 7, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905756644 | Verified | Jun 24, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905905645 | Verified | Jun 24, 2026 | Nov 5, 2026 |
Sources: Texas HHSC Operations, us_census_geocoder, tx_twc_subsidy_providers. Missing data never means no issue exists. Report a correction.