16 were rated high or medium-high risk. All were marked corrected. Texas HHSC inspections since 2021.
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: Caregivers did not demonstrate competency when operation policy was not followed in regards to name-to-face checks. Caregivers missed two opportunities for a name-to-face.
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: During an investigation it was found that a child was left unsupervised in a classroom at the operation.
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| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Sep 10, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Sep 8, 2026 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| May 28, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 14, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: This standard was found to be deficient. Two caregivers miscommunicated and 4 children were left unattended in a classroom for under 2 minutes.
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Distilled into recurring themes, with dates and sources.
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Unlock in the report| Apr 13, 2026 | Investigation of a report (self-reported) | Deficiencies cited | 2 | 0 | Verified |
| Mar 26, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Nov 10, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 24, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 23, 2025 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Jul 9, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 8, 2025 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Jul 2, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jun 16, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jun 12, 2025 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Apr 10, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 4, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 4, 2025 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Aug 26, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Aug 22, 2024 | Investigation of a report (self-reported) | No deficiencies cited | 0 | 0 | Verified |
| Aug 5, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 30, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 26, 2024 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Jun 6, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| May 24, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| May 23, 2024 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| May 13, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 22, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 20, 2024 | Investigation of a report (self-reported) | No deficiencies cited | 0 | 0 | Verified |
| Nov 29, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 24, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 20, 2023 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Jul 3, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jun 29, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jun 13, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| May 26, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| May 25, 2023 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| May 6, 2023 | Investigation of a report | Deficiencies cited | 2 | 0 | Verified |
| Mar 29, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Mar 3, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 28, 2023 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Aug 9, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Aug 5, 2022 | Investigation of a report (self-reported) | No deficiencies cited | 0 | 0 | Verified |
| Aug 1, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 29, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 14, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 12, 2022 | Investigation of a report (self-reported) | Deficiencies cited | 2 | 0 | Verified |
| Feb 8, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 1, 2022 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Jan 24, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jan 20, 2022 | Investigation of a report (self-reported) | No deficiencies cited | 0 | 0 | Verified |
| Dec 23, 2021 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Dec 21, 2021 | Investigation of a report | Deficiencies cited | 2 | 0 | Verified |
| Dec 21, 2021 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Oct 13, 2021 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Apr 13, 2026 | §746.1201(1) Supervision & ratios | High risk | Corrected | Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: Caregivers did not demonstrate competency when operation policy was not followed in regards to name-to-face checks. Caregivers missed two opportunities for a name-to-face. |
| Apr 13, 2026 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: During an investigation it was found that a child was left unsupervised in a classroom at the operation. |
| Oct 23, 2025 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: This standard was found to be deficient. Two caregivers miscommunicated and 4 children were left unattended in a classroom for under 2 minutes. |
| Jun 12, 2025 | §746.1203(4) Supervision & ratios | Medium-high risk | Corrected | Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs: This standard was found to be deficient. |
| Jul 26, 2024 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity |
| May 23, 2024 | §746.2805(1) Other | High risk | Corrected | Prohibited Punishments - Corporal Punishment: Based on the investigation it was determined that a caregiver hit a child. |
| Oct 20, 2023 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: This standard was found to be deficient during the investigation. |
| May 25, 2023 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: This standard was evaluated during the investigation and was found to be deficient. A caregiver did not properly account for all children while transitioning a group of children to the playground, which resulted in a child being left unsupervised in a classroom for more than five minutes. |
| May 6, 2023 | §746.1201(2) Supervision & ratios | High risk | Corrected | Responsibilities of Employees and Caregivers -Relate to Children: Based on a review of the information obtained during a DFPS investigation it was determined that a caregiver at the operation does not show patience or respect to the children in care. The caregiver is aggressive in her mannerisms and does not demonstrate courtesy to the children in care. |
| May 6, 2023 | §746.2805(1) Facilities & equipment | High risk | Corrected | Prohibited Punishments - Corporal Punishment: Based on a review of the information obtained during a DFPS investigation it was determined that a caregiver was observed, on two occasions, to have engaged in corporal punishment of children in care. |
| Feb 28, 2023 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: This standard was found to be deficient during the investigation as the caregiver admitted to not conducting thorough name-to-face roll call which resulted in a child being left alone and unsupervised in a classroom. |
| Jul 12, 2022 | §746.307(b)(4) Supervision & ratios | Medium-high risk | Corrected | Parental Communication - Situation that Placed a Child at Risk: The operation failed to notify the child?s parents immediately when their child was left unattended while in care. |
| Jul 12, 2022 | §746.1203(4) Supervision & ratios | High risk | Corrected | Responsibilities of Caregivers - Supervision of Children: A child was left unsupervised in a hallway at the operation. |
| Feb 1, 2022 | §746.1201(1) Staff qualifications & clearances | High risk | Corrected | Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: This standard was tasked over for this investigation and found to be deficient. The caregiver did not used good judgement when she didn't not ensuring that the bottle given to the infant was for the child by double checking the name, and performing a name to face check with the second caregiver present. |
| Dec 21, 2021 | §746.2805(6) Other | High risk | Corrected | Prohibited Punishments - Humiliating, Rejecting, Yelling: This standard was tasked over for this investigation and found to be deficient. During the course of this investigation it was determined that the caregiver mentioned in the allegation was observed and overheard yelling at children in care. |
| Dec 21, 2021 | §746.3703(d) Facilities & equipment | High risk | Corrected | No Smoking or Use of Tobacco Including E-Cigarettes or Vaporizers: This standard was tasked over for this investigation and found to be deficient. During the course of this investigation it was determined that the caregiver named in the allegation was observed using a tobacco vaporizer while present in the classroom. |
| Facility | Type | Operator | Capacity | Inspection findings | Last insp. | Dist. |
|---|---|---|---|---|---|---|
| Legacy Day School The Colony, 75056 | Child care center | — | 193 | No records | — | 1.4 km |
| Bright Horizons at Legacy Plano, 75024 | Child care center | — | 250 | No records | — | 1.4 km |
| Castle Montessori of Plano Plano, 75024 | Child care center | — | 348 | No records | — | 1.6 km |
| Jpm Chase Back Up Child Care Center Plano Legacy Plano, 75024 | Child care center | — | 119 | No records | — | 2.1 km |
| Cadence Academy, the Colony The Colony, 75056 | Child care center | — | 140 | No records | — | 2.2 km |
| Challenger School Plano, 75024 | Child care center | — | 300 | No records | — | 2.3 km |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| Texas HHSC Operations TX | 1292499 | name, type, status, capacity, ages, hours, address, phone, subsidies | Verified | — | Nov 5, 2026 |
| us_census_geocoder US | 6788 HEADQUARTERS DR|PLANO|T… | location Census Geocoder Exact match: 6788 HEADQUARTERS DR, PLANO, TX, 75024 | Verified | — | Nov 5, 2026 |
| tx_twc_subsidy_providers TX | 1664125 | tx_rising_star_rating, accepts_cc_subsidy | Verified | Mar 1, 2025 | Nov 6, 2026 |
| Texas HHSC Inspections | 905821196 | Verified | Sep 10, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905930886 | Verified | Sep 8, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905821195 | Verified | May 28, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905821194 | Verified | Apr 14, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905930885 | Verified | Apr 13, 2026 | Nov 5, 2026 |
Sources: Texas HHSC Operations, us_census_geocoder, tx_twc_subsidy_providers. Missing data never means no issue exists. Report a correction.