22 were rated high or medium-high risk. All were marked corrected. Texas HHSC inspections since 2022.
Written Feeding Instructions - Review and Update Every 30 Days: Three of the infants in care did not have update infant feeding instructions.
CPR Training and Recertification Adhere to Guidelines-skill based: One caregiver has a CPR training that does not adhere to American Heart Association guidelines.
Children's Records - Immunizations: Three of 10 children's files reviewed did not have immunization records or did not have current immunization records.
What parents say online, cameras, food and extra costs, tuition, teacher turnover, your drop-off and pick-up traffic, plus the full record — researched, reviewed by a person, delivered by email.
| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Apr 22, 2026 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Jan 6, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 28, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 27, 2025 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
8 answers need research — reviews, parent groups, the program’s website and traffic data. The report finds them for North Custer Kindercare.
Unlock — $12“Public record” rows come from state datasets. Missing information never means there is no issue.
Distilled into recurring themes, with dates and sources.
Unlock in the reportHistorical traffic at opening and closing, from every direction.
Unlock in the report| Sep 8, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| May 21, 2025 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Jan 23, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Nov 13, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 31, 2024 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Oct 24, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 11, 2024 | Inspection | Deficiencies cited | 3 | 0 | Verified |
| May 29, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 16, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 5, 2024 | Assessment | Deficiencies cited | 1 | 0 | Verified |
| Jan 29, 2024 | Investigation of a report | Deficiencies cited | 9 | 0 | Verified |
| Nov 29, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 28, 2023 | Inspection | Deficiencies cited | 3 | 0 | Verified |
| Nov 29, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Nov 17, 2022 | Assessment | Deficiencies cited | 2 | 0 | Verified |
| Aug 8, 2022 | Inspection | Deficiencies cited | 4 | 0 | Verified |
| Mar 31, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Mar 10, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Mar 8, 2022 | Investigation of a report (self-reported) | Deficiencies cited | 2 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Apr 22, 2026 | §746.2421(b) Food & nutrition | Medium risk | Corrected | Written Feeding Instructions - Review and Update Every 30 Days: Three of the infants in care did not have update infant feeding instructions. |
| May 21, 2025 | §746.1315(b)(1) Staff qualifications & clearances | Medium-high risk | Corrected | CPR Training and Recertification Adhere to Guidelines-skill based: One caregiver has a CPR training that does not adhere to American Heart Association guidelines. |
| Jul 11, 2024 | §746.603(a)(4) Staff qualifications & clearances | Medium risk | Corrected | Children's Records - Immunizations: Three of 10 children's files reviewed did not have immunization records or did not have current immunization records. |
| Jul 11, 2024 | §746.1315(a) Staff qualifications & clearances | Medium-high risk | Corrected | Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.: Three caregivers did not have current CPR/First Aid training. |
| Jul 11, 2024 | §746.5405 Supervision & ratios | Medium-high risk | Corrected | Documentation of Gas Leak Inspection: The last gas leak test at the operation was dated 9/17/21, therefore another inspection would have been required as of 9/18/23, the operation did not have an inspection after 9/17/21 on file. |
| Feb 5, 2024 | §745.641 Supervision & ratios | High risk | Corrected | AP Background check results - Must receive notification prior to allowing subject to be present at your operation: There was one caregiver present without an active background check. |
| Jan 29, 2024 | §746.5625(b) Supervision & ratios | High risk | Corrected | Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions: It was determined that the child safety alarm on one of the buses at the operation is not in working order. |
| Jan 29, 2024 | §746.1201(4) Staff qualifications & clearances | High risk | Corrected | AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited: Based on a DFPS investigation this standard was evaluated and found to be deficient. A child was neglected while in care. |
| Jan 29, 2024 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: It was determined that the operation did not have physical proximity to and auditory or visual awareness of a child for an extended period of time. |
| Jan 29, 2024 | §746.5605(4) Supervision & ratios | High risk | Corrected | AP Safety Precautions for Loading and Unloading Children - No Child Unattended: It was determined that a child was left unattended on a vehicle. |
| Jan 29, 2024 | §746.603(b) Safety hazards | Low risk | Corrected | Children's Records - Storage: A child's record was not kept for 3 months post unenrollment. |
| Jan 29, 2024 | §746.307(b)(4) Supervision & ratios | High risk | Corrected | Parental Communication - Situation that Placed a Child at Risk: The operation did not immediately notify a parent that their child had been left on the operation vehicle. |
| Jan 29, 2024 | §746.1201(1) Staff qualifications & clearances | High risk | Corrected | Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: A caregiver did not demonstrate good judgement in not following transportation policies and procedures while transporting children. |
| Jan 29, 2024 | §746.5605(3) Supervision & ratios | High risk | Corrected | Safety Precautions for Loading and Unloading Children - Account for All Children: A driver at the operation did not ensure each child was accounted for before exiting the vehicle. |
| Jan 29, 2024 | §746.305(a)(6) Supervision & ratios | High risk | Corrected | Report Situation Placing Children at Risk: The operation did not notify licensing of a situation that placed a child at risk within the 2 day period. |
| Jul 28, 2023 | §746.5103 Supervision & ratios | Medium-high risk | Corrected | Documentation of Fire Inspection: The last fire inspection the operation had documentation for was completed on 3/18/22. |
| Jul 28, 2023 | §746.5205(4) Supervision & ratios | Medium risk | Corrected | Documentation of Drills: The operation had not completed a fire drill since November of 2022. |
| Jul 28, 2023 | §746.3401(a) Supervision & ratios | Medium-high risk | Corrected | Annual Sanitation Inspection: The last sanitation inspection completed for the operation was 12/06/21. |
| Nov 17, 2022 | §746.303(a)(4) Supervision & ratios | Medium-high risk | Corrected | Report Change in Director: The acting director of the operation has been in the position since 10/24/2022 without any notification to licensing until 11/16/2022. |
| Nov 17, 2022 | §745.641 Supervision & ratios | High risk | Corrected | AP Background check results - Must receive notification prior to allowing subject to be present at your operation: The acting director does not have an eligible background check determination from the background check unit. |
| Aug 8, 2022 | §746.1609 Supervision & ratios | Medium-high risk | Corrected | Maximum Group Size 13 or More Children: The infant room was observed to have 13 infants present with 3 caregivers. The specified age group of the classroom was 11 months according to birthday documents of the children present.The operation did bring the standard into compliance by splitting the group. |
| Aug 8, 2022 | §746.1301(5)(A) Supervision & ratios | Medium-high risk | Corrected | Training Requirements for Employees and Caregivers - 24 Annual Training: Eight staff who have been employed over 12 months did not have all of their required training hours. Training hours provided by the operation fro review were dated year 2020. |
| Aug 8, 2022 | §746.5205(1) Supervision & ratios | Medium-high risk | Corrected | Fire Drill Monthly - Exit in 3 Minutes: According to doumentation provided by the operation the operation had not conducted a fire drill since 8/2021. The operation was able to bring this standard into compliance by conducting a fire drill today. |
| Aug 8, 2022 | §746.5101(b) Supervision & ratios | Medium-high risk | Corrected | Annual Fire Inspection - Conducted by Fire Marshal: The operation did not have a recent fire inspection on fire for review only documenation of an invoice that was date 3/25/2022. |
| Mar 8, 2022 | §746.1203(6) Sanitation & hygiene | Medium-high risk | Corrected | Responsibilities of Caregivers - Free of other activities: Based on the information gathered during the investigation, it has been determined that the caregiver was conducting janitorial duties (sweeping/cleaning) while children were in care. |
| Mar 8, 2022 | §746.1203(4) Supervision & ratios | High risk | Corrected | Responsibilities of Caregivers- Supervision of Children: Based on the information gathered during the investigation, it has been determined that child was able to walk outside the operation due to the caregiver not having physical proximity that allowed visual and/or auditory awareness of the child in care. |
| Facility | Type | Operator | Capacity | Inspection findings | Last insp. | Dist. |
|---|---|---|---|---|---|---|
| Kids Learning Center Plano, 75023 | Child care center | — | 206 | No records | — | 0.1 km |
| Custer Road Christian Day School Plano, 75023 | Child care center | — | 208 | No records | — | 0.5 km |
| Soraya Montessori Academy Plano, 75023 | Child care center | — | 67 | No records | — | 0.6 km |
| Little Ivies Montessori Plano, 75023 | Child care center | — | 39 | No records | — | 0.8 km |
| Hunters Glen Baptist Clc Plano, 75023 | Child care center | — | 118 | No records | — | 1.2 km |
| Read Institute of Texas Plano, 75023 | Child care center | — | 147 | No records | — | 1.6 km |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| Texas HHSC Operations TX | 113727 | name, type, status, capacity, ages, hours, address, phone, subsidies | Verified | — | Nov 5, 2026 |
| us_census_geocoder US | 6525 CUSTER RD|PLANO|TX|7502… | location Census Geocoder Exact match: 6525 CUSTER RD, PLANO, TX, 75023 | Verified | — | Nov 5, 2026 |
| Texas HHSC Inspections | 905753387 | Verified | Apr 22, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905753386 | Verified | Jan 6, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905753385 | Verified | Oct 28, 2025 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905904769 | Verified | Oct 27, 2025 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905753384 | Verified | Sep 8, 2025 | Nov 5, 2026 |
Sources: Texas HHSC Operations, us_census_geocoder. Missing data never means no issue exists. Report a correction.