1 was Type A (an immediate risk to health or safety). 6 complaints were investigated; 4 allegations were substantiated. California licensing visits since 2022.
Buildings and Grounds (§101238(a)(1))
False Claims (§101163(a))
Staff-Infant Ratio (§101416.5(b)(1))
What parents say online, cameras, food and extra costs, tuition, teacher turnover, your drop-off and pick-up traffic, plus the full record — researched, reviewed by a person, delivered by email.
| Visits | Count | Type A | Type B |
|---|---|---|---|
| Licensing inspections | 2 | 0 | 0 |
| Complaint investigations | 9 | 1 | 3 |
| Other (follow-up, case management) | 1 | 0 | 1 |
Type A: an immediate risk to children’s health, safety or rights. Type B: a potential risk if not corrected. California publishes these as totals, not per citation.
| Closed | Substantiated | Inconclusive | Unfounded |
|---|---|---|---|
| Sep 10, 2024 | 2 | 0 | 0 |
| Sep 10, 2024 | 0 | 0 | 1 |
| Jun 14, 2024 | 1 | 0 | 3 |
| Jun 14, 2024 | 0 | 0 | 2 |
| Mar 27, 2023 | 1 |
9 answers need research — reviews, parent groups, the program’s website and traffic data. The report finds them for Primary Plus - Hibiscus (Infants).
Unlock — $12“Public record” rows come from state datasets. Missing information never means there is no issue.
Distilled into recurring themes, with dates and sources.
Unlock in the reportHistorical traffic at opening and closing, from every direction.
Unlock in the report| 0 |
| 0 |
| Feb 1, 2023 | 0 | 0 | 1 |
Counts are allegations per complaint, as published by CCLD. The complaint text is on the state’s report pages.
| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Aug 8, 2024 | Complaint investigation visit | Citations issued | 2 | 0 | Verified |
| Jul 24, 2024 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| Apr 25, 2024 | Complaint investigation visit | Citations issued | 1 | 0 | Verified |
| Apr 25, 2024 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| Apr 25, 2024 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| Apr 25, 2024 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| Apr 25, 2024 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| Mar 21, 2024 | Other visit (follow-up or case management) | Citations issued | 1 | 0 | Verified |
| Mar 16, 2023 | Complaint investigation visit | Citations issued | 1 | 0 | Verified |
| Jan 18, 2023 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| Oct 27, 2022 | Licensing inspection | No citations | 0 | 0 | Verified |
| Oct 27, 2022 | Licensing inspection | No citations | 0 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Aug 8, 2024 | §101238(a)(1) Facilities & equipment | Type A/B not published per citation | Correction was due Aug 15, 2024 | Buildings and Grounds (§101238(a)(1)) |
| Aug 8, 2024 | §101163(a) Other | Type A/B not published per citation | Correction was due Aug 15, 2024 | False Claims (§101163(a)) |
| Apr 25, 2024 | §101416.5(b)(1) Supervision & ratios | Type A/B not published per citation | Correction was due Apr 26, 2024 | Staff-Infant Ratio (§101416.5(b)(1)) |
| Mar 21, 2024 | §101415(b) Staff qualifications & clearances | Type A/B not published per citation | Correction was due Mar 29, 2024 | Infant Care Center Director Qualifications and Duties (§101415(b)) |
| Mar 16, 2023 | §101239(a)(1) Facilities & equipment | Type A/B not published per citation | Correction was due Mar 20, 2023 | Fixtures, Furniture, Equipment and Supplies (§101239(a)(1)) |
Facilities are grouped under one operator when their published legal names match exactly after normalization (exact normalized legal name). Parent company: not verified.
| Facility | Type | Capacity | Inspection findings | Last insp. |
|---|---|---|---|---|
| Primary Plus Saratoga, 95070closed | Child care center | 278 | No records | — |
| Primary Plus - Hibiscus (Preschool) San Jose, 95117closed | Child care center | 213 | No records | — |
| Primary Plus, INC. Campbell, 95008closed | Child care center | 320 | No records | — |
| Primary Plus - Campbell Campbell, 95008closed | Child care center | 80 | No records | — |
| Primary Plus - Infants Saratoga, 95070closed | Child care center | 83 | No records | — |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| CA CCLD Child Care Centers CA | 430710075 | name, type, status, capacity, address, phone, licensee, visits, citations, complaints From the CCLD statewide child care center download, read 2026-11-06. Search facility #430710075 on the CCLD Care Facility Search to verify. | Verified | — | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430710075 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430710075 on the CCLD Care Facility Search to verify. | Verified | Aug 8, 2024 | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430710075 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430710075 on the CCLD Care Facility Search to verify. | Verified | Jul 24, 2024 | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430710075 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430710075 on the CCLD Care Facility Search to verify. | Verified | Apr 25, 2024 | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430710075 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430710075 on the CCLD Care Facility Search to verify. | Verified | Apr 25, 2024 | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430710075 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430710075 on the CCLD Care Facility Search to verify. | Verified | Apr 25, 2024 | Nov 6, 2026 |
Sources: CA CCLD Child Care Centers. Missing data never means no issue exists. Report a correction.