1 was Type A (an immediate risk to health or safety). 5 complaints were investigated; 2 allegations were substantiated. California licensing visits since 2022.
Personnel Records (§101217(a))
Napping Equipment (§101239.1(c)(2))
Teacher Qualifications and Duties (§101216.1(c)(1)(A))
What parents say online, cameras, food and extra costs, tuition, teacher turnover, your drop-off and pick-up traffic, plus the full record — researched, reviewed by a person, delivered by email.
| Visits | Count | Type A | Type B |
|---|---|---|---|
| Licensing inspections | 1 | 0 | 0 |
| Complaint investigations | 6 | 0 | 2 |
| Other (follow-up, case management) | 7 | 1 | 4 |
Type A: an immediate risk to children’s health, safety or rights. Type B: a potential risk if not corrected. California publishes these as totals, not per citation.
| Closed | Substantiated | Inconclusive | Unfounded |
|---|---|---|---|
| Jan 2, 2025 | 0 | 0 | 1 |
| Sep 10, 2024 | 1 | 0 | 2 |
| Aug 6, 2024 | 1 | 0 | 3 |
| Dec 27, 2023 | 0 | 0 | 2 |
| Aug 22, 2022 | 0 | 0 |
9 answers need research — reviews, parent groups, the program’s website and traffic data. The report finds them for Primary Plus.
Unlock — $12“Public record” rows come from state datasets. Missing information never means there is no issue.
Distilled into recurring themes, with dates and sources.
Unlock in the reportHistorical traffic at opening and closing, from every direction.
Unlock in the report| 1 |
Counts are allegations per complaint, as published by CCLD. The complaint text is on the state’s report pages.
| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Nov 6, 2024 | Other visit (follow-up or case management) | Citations issued | 1 | 0 | Verified |
| Oct 31, 2024 | Other visit (follow-up or case management) | Visit recorded | 0 | 0 | Verified |
| Sep 6, 2024 | Other visit (follow-up or case management) | Citations issued | 1 | 0 | Verified |
| Jul 24, 2024 | Other visit (follow-up or case management) | Citations issued | 2 | 0 | Verified |
| Jul 24, 2024 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| Jul 24, 2024 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| Jul 24, 2024 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| May 7, 2024 | Other visit (follow-up or case management) | Citations issued | 2 | 0 | Verified |
| May 7, 2024 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| Dec 7, 2023 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
| May 4, 2023 | Other visit (follow-up or case management) | Visit recorded | 0 | 0 | Verified |
| Mar 8, 2023 | Other visit (follow-up or case management) | Citations issued | 1 | 0 | Verified |
| Feb 16, 2023 | Licensing inspection | No citations | 0 | 0 | Verified |
| Aug 11, 2022 | Complaint investigation visit | Visit recorded | 0 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Nov 6, 2024 | §101217(a) Staff qualifications & clearances | Type A/B not published per citation | Correction was due Nov 6, 2024 | Personnel Records (§101217(a)) |
| Sep 6, 2024 | §101239.1(c)(2) Facilities & equipment | Type A/B not published per citation | Correction was due Sep 13, 2024 | Napping Equipment (§101239.1(c)(2)) |
| Jul 24, 2024 | §101216.1(c)(1)(A) Staff qualifications & clearances | Type A/B not published per citation | Correction was due Jul 31, 2024 | Teacher Qualifications and Duties (§101216.1(c)(1)(A)) |
| Jul 24, 2024 | §101229(a)(1) Supervision & ratios | Type A/B not published per citation | Correction was due Jul 31, 2024 | Responsibility for Providing Care and Supervision (§101229(a)(1)) |
| May 7, 2024 | §101216.3(a) Supervision & ratios | Type A/B not published per citation | Correction was due May 8, 2024 | Teacher-Child Ratio (§101216.3(a)) |
| May 7, 2024 | §101229(a)(1) Supervision & ratios | Type A/B not published per citation | Correction was due May 14, 2024 | Responsibility for Providing Care and Supervision (§101229(a)(1)) |
| Mar 8, 2023 | §101700.3(b)(1) Other | Type A/B not published per citation | Correction was due May 1, 2023 | Title 22 §101700.3(b)(1) |
Facilities are grouped under one operator when their published legal names match exactly after normalization (exact normalized legal name). Parent company: not verified.
| Facility | Type | Capacity | Inspection findings | Last insp. |
|---|---|---|---|---|
| Primary Plus - Hibiscus (Preschool) San Jose, 95117closed | Child care center | 213 | No records | — |
| Primary Plus, INC. Campbell, 95008closed | Child care center | 320 | No records | — |
| Primary Plus - Campbell Campbell, 95008closed | Child care center | 80 | No records | — |
| Primary Plus - Hibiscus (Infants) San Jose, 95117closed | Child care center | 106 | No records | — |
| Primary Plus - Infants Saratoga, 95070closed | Child care center | 83 | No records | — |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| CA CCLD Child Care Centers CA | 430709377 | name, type, status, capacity, address, phone, licensee, visits, citations, complaints From the CCLD statewide child care center download, read 2026-11-06. Search facility #430709377 on the CCLD Care Facility Search to verify. | Verified | — | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430709377 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430709377 on the CCLD Care Facility Search to verify. | Verified | Nov 6, 2024 | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430709377 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430709377 on the CCLD Care Facility Search to verify. | Verified | Oct 31, 2024 | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430709377 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430709377 on the CCLD Care Facility Search to verify. | Verified | Sep 6, 2024 | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430709377 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430709377 on the CCLD Care Facility Search to verify. | Verified | Jul 24, 2024 | Nov 6, 2026 |
| CA CCLD Child Care Centers | 430709377 | From the CCLD statewide child care center download, read 2026-11-06. Search facility #430709377 on the CCLD Care Facility Search to verify. | Verified | Jul 24, 2024 | Nov 6, 2026 |
Sources: CA CCLD Child Care Centers. Missing data never means no issue exists. Report a correction.