15 were rated high or medium-high risk. All were marked corrected. Texas HHSC inspections since 2024.
Director Responsibilities - Employee Assignments: A caregiver was observed providing director care for infants in the Oaks I and Oaks II classroom without completing on boarding. The operation does not have any completed paperwork for the caregiver. The operations has not completed orientation with caregiver. The operation has not verified the caregiver has qualifying previous experience. When asked, the caregiver was not knowledge of basic infant needs or standard requirements.
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: A child was oberved alone in the operations gym restroom during inspection.
What parents say online, cameras, food and extra costs, tuition, teacher turnover, your drop-off and pick-up traffic, plus the full record — researched, reviewed by a person, delivered by email.
| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Sep 11, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Sep 8, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Sep 5, 2026 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Aug 27, 2026 | Inspection | Deficiencies cited | 2 | 0 | Verified |
Report Situation Placing Children at Risk: Based on information gathered during the course of the investigation, it is determined that the operation was aware of an unexplained injury to an infant and did not report it to Childcare Regulation.
8 answers need research — reviews, parent groups, the program’s website and traffic data. The report finds them for Milestones Academy of Texas.
Unlock — $12“Public record” rows come from state datasets. Missing information never means there is no issue.
Distilled into recurring themes, with dates and sources.
Unlock in the reportHistorical traffic at opening and closing, from every direction.
Unlock in the report| Aug 26, 2026 | Investigation of a report | Deficiencies cited | 1 | 0 | Verified |
| Aug 5, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 23, 2026 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Jul 20, 2026 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Jul 14, 2026 | Inspection | Deficiencies cited | 5 | 0 | Verified |
| Jun 17, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jun 10, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jun 9, 2026 | Investigation of a report | Deficiencies cited | 3 | 0 | Verified |
| Feb 2, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jan 29, 2026 | Investigation of a report (self-reported) | No deficiencies cited | 0 | 0 | Verified |
| Nov 13, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 17, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 15, 2025 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Sep 24, 2025 | Inspection | Deficiencies cited | 2 | 0 | Verified |
| May 8, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 15, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 11, 2025 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Mar 3, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Sep 12, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Aug 19, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Aug 16, 2024 | Investigation of a report | Deficiencies cited | 1 | 0 | Verified |
| Jul 11, 2024 | Inspection | Deficiencies cited | 2 | 0 | Verified |
| May 9, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 24, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Mar 1, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Aug 27, 2026 | §746.1003(3) Supervision & ratios | High risk | Corrected | Director Responsibilities - Employee Assignments: A caregiver was observed providing director care for infants in the Oaks I and Oaks II classroom without completing on boarding. The operation does not have any completed paperwork for the caregiver. The operations has not completed orientation with caregiver. The operation has not verified the caregiver has qualifying previous experience. When asked, the caregiver was not knowledge of basic infant needs or standard requirements. |
| Aug 27, 2026 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: A child was oberved alone in the operations gym restroom during inspection. |
| Aug 26, 2026 | §746.305(a)(6) Supervision & ratios | High risk | Corrected | Report Situation Placing Children at Risk: Based on information gathered during the course of the investigation, it is determined that the operation was aware of an unexplained injury to an infant and did not report it to Childcare Regulation. |
| Jul 23, 2026 | §746.1205(a)(2) Other | High risk | Corrected | Responsibilities of Caregivers - Know number of children responsible for: The caregivers in Elm I and Maples I did not know the correct number of children they were caring for. |
| Jul 14, 2026 | §746.613(c)(2) Supervision & ratios | Medium risk | Corrected | Immunization Exception for Children Who are Homeless or in Foster Care: The operation has a foster care child that has been in care since May of 2026 with no immunization records on file. CI: The child's parent emailed their immunization records during pick up. |
| Jul 14, 2026 | §746.3819 Supervision & ratios | Medium-high risk | Corrected | Food Allergy Emergency Plan Signed by Parents and Health Care Professional: The operation has three children with identified allergies on their admission form that do not have a food allergy plan on file. |
| Jul 14, 2026 | §746.5537(b) Supervision & ratios | Medium-high risk | Corrected | Electronic Carbon Monoxide Detection Sys Connected to Alarm/Smoke Detection System: Based on information reviewed during the inspection, the operation does not have documentation that a carbon monoxide system is installed at the operation and has been tested. |
| Jul 14, 2026 | §746.1315(b)(1) Staff qualifications & clearances | Medium-high risk | Corrected | CPR Training and Recertification Adhere to Guidelines-skill based: 6 of the 10 caregivers' files were reviewed during the inspection; CPR courses did not adhere to guidelines. |
| Jul 14, 2026 | §746.3407(8) Supervision & ratios | Medium-high risk | Corrected | Garbage Inaccessible to Children; Maintained in Sanitary Manner: The operation trash bins do not have libs. |
| Jun 9, 2026 | §746.305(a)(6) Staff qualifications & clearances | High risk | Corrected | Report Situation Placing Children at Risk: Based on information gathered during the course of the investigation, the director was aware of a situation that placed children at risk and did not report it to CCR. |
| Jun 9, 2026 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: Information gathered during the investigation indicates that the operation did not provide appropriate supervision to children in care. A caregiver walked out of the classroom and left children alone during naptime. |
| Jun 9, 2026 | §746.1203(3)(D) Supervision & ratios | Medium-high risk | Corrected | Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games: Based on information gathered during the course of the investigation, it was determined that a caregiver was supervising children while using a cell phone device for personal reasons. |
| Oct 15, 2025 | §746.2805(1) Other | High risk | Corrected | Prohibited Punishments - Corporal Punishment: It was determined that a caregiver slapped a child in the face. |
| Sep 24, 2025 | §746.1309(d) Staff qualifications & clearances | Medium-high risk | Corrected | Documented Annual Training - Caregivers of Children Under 24 Months Required: Staff are missing the following trainings; -Four staff are missing recognizing and preventing shaken baby syndrome and abusive head trauma, -Two staff are missing understanding and using safe sleep practices and preventing sudden infant death syndrome and -Four staff are missing understanding early childhood brain development. |
| Sep 24, 2025 | §746.1309(e) Staff qualifications & clearances | Medium risk | Corrected | Documented Annual Training- Required Content: Staff files were observed missing the following; - One staff is missing training in emergency preparedness; -Six staff are missing training in preventing and controlling the spread of communicable diseases, -Three staff are missing training in administering medication, -Six staff are missing training in preventing and responding to emergencies due to food or an allergic reaction, -Six staff are missing training in understanding building and physical premises safety, and -Six staff are missing training in handling, storing, and disposing of hazardous materials |
| Apr 11, 2025 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: A caregiver did not properly position themselves on the playground when a child was able to open the emergency gate and get out. The caregiver was unaware the child was outside of the gate. |
| Aug 16, 2024 | §746.307(b)(4) Records, permits & program | High risk | Corrected | Parental Communication - Situation that Placed a Child at Risk: A parent was not notified immediately of a situation involving their child. |
| Jul 11, 2024 | §746.901 Staff qualifications & clearances | Medium risk | Corrected | Required Personnel Records: Eight staff files were observed and missing the following; Two staff are missing a signed statement that they received the center policies. Two staff are missing a signed statement that they received the personnel policies. Two staff are missing signed statements for completing orientation. |
| Jul 11, 2024 | §746.603(a) Safety hazards | Medium risk | Corrected | Children's Records Maintained: Ten children files were observed and missing the following; Five children files are missing the special care statements. Three children files are missing the parents signing off on receiving the parent handbook. Three children files are missing health statements. |
| Facility | Type | Operator | Capacity | Inspection findings | Last insp. | Dist. |
|---|---|---|---|---|---|---|
| Primrose School of Castle Hills Carrollton, 75010 | Child care center | — | 198 | No records | — | 1.0 km |
| Ridge Preschool Carrollton, 75010 | Child care center | — | 70 | No records | — | 1.0 km |
| King Arthur Montessori Academy Carrollton, 75010 | Child care center | — | 151 | No records | — | 1.2 km |
| Wisdom Academy Carrollton, 75010 | Child care center | — | 136 | No records | — | 1.3 km |
| Kiddie Academy of Castle Hills Lewisville, 75056 | Child care center | — | 175 | No records | — | 1.6 km |
| The Learning Experience Lewisville, 75056 | Child care center | — | 183 | No records | — | 2.1 km |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| Texas HHSC Operations TX | 1472626 | name, type, status, capacity, ages, hours, address, phone, subsidies | Verified | — | Nov 5, 2026 |
| us_census_geocoder US | 1740 FM 544|LEWISVILLE|TX|75… | location Census Geocoder Exact match: 1740 FM 544, LEWISVILLE, TX, 75056 | Verified | — | Nov 5, 2026 |
| tx_twc_subsidy_providers TX | 1793358 | tx_rising_star_rating, accepts_cc_subsidy | Verified | Nov 2, 2026 | Nov 6, 2026 |
| Texas HHSC Inspections | 905878953 | Verified | Sep 11, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905878952 | Verified | Sep 8, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905951361 | Verified | Sep 5, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905878951 | Verified | Aug 27, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905951360 | Verified | Aug 26, 2026 | Nov 5, 2026 |
Sources: Texas HHSC Operations, us_census_geocoder, tx_twc_subsidy_providers. Missing data never means no issue exists. Report a correction.