36 were rated high or medium-high risk. All were marked corrected. Texas HHSC inspections since 2022.
Franchise Tax Delinquent: Operation is not maintaining compliance with their governing body entity requirements.
Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat: A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: A child was observed asleep in a room alone.
What parents say online, cameras, food and extra costs, tuition, teacher turnover, your drop-off and pick-up traffic, plus the full record — researched, reviewed by a person, delivered by email.
| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Sep 15, 2026 | Assessment | Deficiencies cited | 1 | 0 | Verified |
| Jul 10, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jun 25, 2026 | Inspection | Deficiencies cited | 4 | 0 | Verified |
| Jan 16, 2026 | Assessment | Deficiencies cited | 1 | 0 | Verified |
8 answers need research — reviews, parent groups, the program’s website and traffic data. The report finds them for The Parent Helper Daycare & Learning Center.
Unlock — $12“Public record” rows come from state datasets. Missing information never means there is no issue.
Distilled into recurring themes, with dates and sources.
Unlock in the reportHistorical traffic at opening and closing, from every direction.
Unlock in the report| Nov 24, 2025 | Inspection | Deficiencies cited | 2 | 0 | Verified |
| Nov 21, 2025 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Aug 18, 2025 | Inspection | Deficiencies cited | 3 | 0 | Verified |
| Jun 9, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 27, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 7, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Sep 18, 2024 | Inspection | Deficiencies cited | 3 | 0 | Verified |
| Jun 13, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 8, 2024 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Apr 3, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Mar 11, 2024 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Feb 28, 2024 | Inspection | Deficiencies cited | 10 | 0 | Verified |
| Apr 27, 2023 | Inspection | Deficiencies cited | 8 | 0 | Verified |
| Jun 24, 2022 | Assessment | Deficiencies cited | 3 | 0 | Verified |
| Jun 13, 2022 | Inspection | Deficiencies cited | 4 | 0 | Verified |
| Jun 10, 2022 | Inspection | Deficiencies cited | 6 | 0 | Verified |
| May 18, 2022 | Inspection | Deficiencies cited | 3 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Sep 15, 2026 | §745.247 Supervision & ratios | High risk | Corrected | Franchise Tax Delinquent: Operation is not maintaining compliance with their governing body entity requirements. |
| Jun 25, 2026 | §746.5607(d) Safety hazards | Medium-high risk | Corrected | Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat: A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination. |
| Jun 25, 2026 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: A child was observed asleep in a room alone. |
| Jun 25, 2026 | §746.1316(a) Supervision & ratios | Medium-high risk | Corrected | Transportation Safety Training -Director and Employee Complete 2 Hours Annually: An individual who did not have current transportation training transported children in care of the operation to a field trip destination. |
| Jun 25, 2026 | §746.2905(2) Other | Medium-high risk | Corrected | Children Not Required to Sleep - May Not Confine in a Restrictive Device: A child was observed asleep in a highchair. |
| Jan 16, 2026 | §746.303(b) Staff qualifications & clearances | Medium-low risk | Corrected | Report Number of Employees: Annual report has not been completed and submitted by required due date. |
| Nov 24, 2025 | §746.2401(7) Supervision & ratios | High risk | Corrected | Basic Requirements for Infants - Never Unsupervised: An infant was observed wandering off outside to the infant room during the inspection. |
| Nov 24, 2025 | §746.1601 Supervision & ratios | Medium-high risk | Corrected | Child/ Caregiver Ratio - 13 or More Children: Caregiver in the infant room was observed supervising seven infant children. |
| Aug 18, 2025 | §746.1315(b) Staff qualifications & clearances | Medium-high risk | Corrected | Each Caregiver and the Director Must Have Current Training in pediatric CPR: Two staff files do not have current pediatric CPR training. |
| Aug 18, 2025 | §746.3407 Facilities & equipment | Medium-high risk | Corrected | Maintenance of Building, Grounds and Equipment: Shelving and furniture in the infant classroom appears stained and soiled. |
| Aug 18, 2025 | §746.5205(4) Fire safety & emergency drills | Medium risk | Corrected | Documentation of Drills: Fire drills were not documented for the months of June and July. |
| Sep 18, 2024 | §746.2409(a)(1) Facilities & equipment | Medium-high risk | Corrected | Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib: One crib in the 0-11 month classroom does not have a snugly fitting mattress. |
| Sep 18, 2024 | §746.2411(2)(G) Facilities & equipment | High risk | Corrected | Safety Requirements for Play Yards - Size of Mesh Openings: There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom. |
| Sep 18, 2024 | §746.1601 Supervision & ratios | Medium-high risk | Corrected | Child/ Caregiver Ratio - 13 or More Children: One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio. |
| Apr 8, 2024 | §746.1601 Supervision & ratios | Medium-high risk | Corrected | Child/ Caregiver Ratio - 13 or More Children: This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student. |
| Mar 11, 2024 | §746.4501(b) Other | Medium risk | Corrected | Chairs - Safety Straps Used if Required by Manufacturer: A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in. |
| Feb 28, 2024 | §746.4501(b) Other | Medium risk | Corrected | Chairs - Safety Straps Used if Required by Manufacturer: A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in. |
| Feb 28, 2024 | §746.5625(a) Other | High risk | Corrected | Electronic Child Safety Alarm - is equipped in each vehicle: A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm. |
| Feb 28, 2024 | §746.3505(b) Sanitation & hygiene | Medium-high risk | Corrected | Diapering Procedures - Wash Infant's Hands: Infant's hands were not washed after diaper changing. |
| Feb 28, 2024 | §746.1601 Supervision & ratios | Medium-high risk | Corrected | Child/ Caregiver Ratio - 13 or More Children: The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation. |
| Feb 28, 2024 | §746.3505(a) Sanitation & hygiene | Medium-high risk | Corrected | Diapering Procedures - Caregiver's Hands Washed: A caregiver was observed not washing their hands after diaper changing. |
| Feb 28, 2024 | §746.901(4) Staff qualifications & clearances | Medium-low risk | Corrected | Required Personnel Records - Required Affidavit: Two of the five personnel files reviewed do not have a notarized affidavit on file. |
| Feb 28, 2024 | §746.611(b) Supervision & ratios | Medium risk | Corrected | Health Statement on File within 1 Week of Admission: Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement. |
| Feb 28, 2024 | §746.3503(c)(3) Sanitation & hygiene | Medium-high risk | Corrected | Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child: A caregiver was observed turning away from the diaper changing table while an infant was on the table. |
| Feb 28, 2024 | §746.605(6) Fire safety & emergency drills | Medium-high risk | Corrected | Required Admission Information - Emergency Contact: Complete emergency contact information was not available for five of the five children's records reviewed. |
| Feb 28, 2024 | §746.605(11) Fire safety & emergency drills | Medium risk | Corrected | Required Admission Information - Physician Information: One of the five children's records reviewed did not have completed information for a physician or emergency care facility. |
| Apr 27, 2023 | §746.5205(4) Fire safety & emergency drills | Medium risk | Corrected | Documentation of Drills: There was no current record of monthly fire drills. |
| Apr 27, 2023 | §746.5202(1) Supervision & ratios | Medium-high risk | Corrected | Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures: The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments |
| Apr 27, 2023 | §746.801(10) Fire safety & emergency drills | Medium risk | Corrected | Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors: There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections. |
| Apr 27, 2023 | §746.1301(a)(7)(A) Staff qualifications & clearances | Medium-high risk | Corrected | Training Requirements for Employees, Caregivers, and Directors - Transportation training: There was no transportation training on file for the individual responsible for transporting children in care. |
| Apr 27, 2023 | §746.613(b) Staff qualifications & clearances | Medium-high risk | Corrected | Immunization Records, Exceptions, and Exemptions Current: 1 of 6 student files reviewed did not include current immunization records. |
| Apr 27, 2023 | §746.5617(a)(1) Supervision & ratios | High risk | Corrected | Required Equipment in Vehicles - List of Children: There was no list of names available for children being transported by the operation. |
| Apr 27, 2023 | §746.3819 Supervision & ratios | Medium-high risk | Corrected | Food Allergy Emergency Plan Signed by Parents and Health Care Professional: A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection. |
| Apr 27, 2023 | §746.1301(a)(1)(A) Staff qualifications & clearances | Medium-high risk | Corrected | Training Requirements for Employees, Caregivers, and Directors - Orientation: 5 of 5 staff files reviewed did not include orientation training. |
| Jun 24, 2022 | §746.5401 Supervision & ratios | Medium-high risk | Corrected | Requirement of Gas Leak Inspection: The operation did not have a current gas leak test conducted. |
| Jun 24, 2022 | §746.2421(a) Food & nutrition | Medium risk | Corrected | Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional: The infants did not have infant feeding instructions available for review. |
| Jun 24, 2022 | §746.1203(3) Safety hazards | Medium-high risk | Corrected | Responsibilities of Caregivers - Know Children's Names and Ages: The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available. |
| Jun 13, 2022 | §746.1203(3) Safety hazards | Medium-high risk | Corrected | Responsibilities of Caregivers - Know Children's Names and Ages: The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available. |
| Jun 13, 2022 | §746.2421(a) Food & nutrition | Medium risk | Corrected | Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional: The infants did not have infant feeding instructions available for review. |
| Jun 13, 2022 | §746.5401 Supervision & ratios | Medium-high risk | Corrected | Requirement of Gas Leak Inspection: The operation did not have a current gas leak test conducted. |
| Jun 13, 2022 | §746.2407 Facilities & equipment | Medium-high risk | Corrected | Infant Care Area Furnishings and Equipment -Use of Safety Straps: Infants were observed to be seated in bouncers and highchairs without the use of safety straps. The deficiency was corrected during the inspection as the children were strapped into the seat or removed to meet compliance. |
| Jun 10, 2022 | §746.1601 Supervision & ratios | Medium-high risk | Corrected | Child/ Caregiver Ratio - 13 or More Children: There were six infants (SAG: 0-11 months) in the infant classroom with one caregiver. |
| Jun 10, 2022 | §746.2419(3) Food & nutrition | High risk | Corrected | Requirements for Feeding Infants - Never Prop Bottles: Two infants who are unable to hold their own bottle to feedd themselves, were confirmed to have heavy blankets used to prop up their bottles for feeding. |
| Jun 10, 2022 | §746.1203(3) Safety hazards | Medium-high risk | Corrected | Responsibilities of Caregivers - Know Children's Names and Ages: The caregiver in the infant classroom was not aware of the ages of the children in care and did not have record of each child's age available. |
| Jun 10, 2022 | §746.2207(c)(3) Facilities & equipment | Medium risk | Corrected | Screen Time Activities - Not Exceed One Hour Daily: Several children in the school-aged classroom confirmed that they'd been watching movies for at least over an hour. |
| Jun 10, 2022 | §746.2426 Other | High risk | Corrected | Infant May Not Sleep in a Restrictive Device: A infant was observed being allowed to sleep in a bouncer. |
| Jun 10, 2022 | §746.2505(4)(C) Staff qualifications & clearances | Medium risk | Corrected | Furnishings and Equipment for Toddlers - Never Allow Toddlers to Sleep or Walk With Bottles and Training Cups: A toddler was observed sleeping in a play yard with a training cup. |
| May 18, 2022 | §746.5101(b) Supervision & ratios | Medium-high risk | Corrected | Annual Fire Inspection - Conducted by Fire Marshal: The operation does not have a current fire inspection. The last documented inspection was in March 2021. |
| May 18, 2022 | §746.5401 Supervision & ratios | Medium-high risk | Corrected | Requirement of Gas Leak Inspection: The operation did not have a current gas leak test conducted. |
| May 18, 2022 | §746.2421(a) Food & nutrition | Medium risk | Corrected | Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional: The infants did not have infant feeding instructions available for review. |
| Facility | Type | Operator | Capacity | Inspection findings | Last insp. | Dist. |
|---|---|---|---|---|---|---|
| A Special Love Childcare Academy Learning Center Dallas, 75224 | Child care center | — | 77 | No records | — | 0.4 km |
| Metropolitan Christian Academy Dallas, 75224 | Child care center | — | 86 | No records | — | 0.7 km |
| Union Christian Academy Dallas, 75224corrective action | Child care center | — | 75 | No records | — | 1.0 km |
| Genesis Foundation Child Care Learning Center Dallas, 75224 | Child care center | — | 33 | No records | — | 1.2 km |
| Boss Kidz Learning Center and Company Dallas, 75224 | Child care center | — | 25 | No records | — | 1.5 km |
| Es Haven Academy Dallas, 75224 | Child care center | — | 49 | No records | — | 1.5 km |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| Texas HHSC Operations TX | 1345368 | name, type, status, capacity, ages, hours, address, phone, subsidies | Verified | — | Nov 5, 2026 |
| us_census_geocoder US | 3939 S POLK ST STE 110|DALLA… | location Census Geocoder Exact match: 3939 S POLK ST, DALLAS, TX, 75224 | Verified | — | Nov 5, 2026 |
| tx_twc_subsidy_providers TX | 1701395 | tx_rising_star_rating, accepts_cc_subsidy | Verified | Oct 14, 2026 | Nov 6, 2026 |
| tx_twc_ccs_facilities TX | row-nazc~7yi4_ik5s | monthlyamtpaid, accrdstatus, prekstandard, headstart | Historical | Jun 1, 2024 | Nov 6, 2026 |
| tx_tda_cacfp_centers TX | 05761-0402 | mealpreparationmethod, foodservicevendorname, enrolled_by_eligibility | Verified | — | Nov 6, 2026 |
| Texas HHSC Inspections | 905959663 | Verified | Sep 15, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905838077 | Verified | Jul 10, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905838076 | Verified | Jun 25, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905959662 | Verified | Jan 16, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905838075 | Verified | Nov 24, 2025 | Nov 5, 2026 |
Sources: Texas HHSC Operations, us_census_geocoder, tx_twc_subsidy_providers, tx_twc_ccs_facilities, tx_tda_cacfp_centers. Missing data never means no issue exists. Report a correction.