14 were rated high or medium-high risk. All were marked corrected. Texas HHSC inspections since 2021.
Nutrition and Food Service - Must not serve identified foods to allergic child: A food that a child was known to be allergic to was served to that child.
Licensing Incident/Illness Report Form - Situations Placing Children at Risk: No incident report was made about the allergy incident.
Nutrition and Food Service - Must not serve identified foods to allergic child: During the investigation, CCR discovered that on 9/10/25, a child in care, with a known nut allergy, was served a muffin containing almond four, that resulted in the child becoming sick.
What parents say online, cameras, food and extra costs, tuition, teacher turnover, your drop-off and pick-up traffic, plus the full record — researched, reviewed by a person, delivered by email.
| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Oct 14, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Sep 15, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Sep 11, 2026 | Investigation of a report (self-reported) | Deficiencies cited | 2 | 0 | Verified |
| May 28, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
8 answers need research — reviews, parent groups, the program’s website and traffic data. The report finds them for Primrose School of West Lake Hills.
Unlock — $12“Public record” rows come from state datasets. Missing information never means there is no issue.
Distilled into recurring themes, with dates and sources.
Unlock in the reportHistorical traffic at opening and closing, from every direction.
Unlock in the report| May 11, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 2, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Mar 31, 2026 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Dec 12, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Nov 24, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Nov 20, 2025 | Investigation of a report | Deficiencies cited | 2 | 0 | Verified |
| Nov 18, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Nov 18, 2025 | Investigation of a report | Deficiencies cited | 1 | 0 | Verified |
| Nov 10, 2025 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Aug 7, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jun 25, 2025 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Sep 6, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Aug 26, 2024 | Inspection | Deficiencies cited | 2 | 0 | Verified |
| Aug 19, 2024 | Inspection | Deficiencies cited | 2 | 0 | Verified |
| Mar 13, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 4, 2024 | Investigation of a report | Deficiencies cited | 1 | 0 | Verified |
| Oct 13, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 2, 2023 | Inspection | Deficiencies cited | 3 | 0 | Verified |
| Oct 31, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Oct 20, 2022 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Feb 11, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 7, 2022 | Investigation of a report | Deficiencies cited | 1 | 0 | Verified |
| Jan 19, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jan 11, 2022 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Nov 18, 2021 | Inspection | Deficiencies cited | 2 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Sep 11, 2026 | §746.3301(i) Health records & medication | Medium-high risk | Corrected | Nutrition and Food Service - Must not serve identified foods to allergic child: A food that a child was known to be allergic to was served to that child. |
| Sep 11, 2026 | §746.701(5) Health records & medication | Medium risk | Corrected | Licensing Incident/Illness Report Form - Situations Placing Children at Risk: No incident report was made about the allergy incident. |
| Nov 20, 2025 | §746.3301(i) Health records & medication | Medium-high risk | Corrected | Nutrition and Food Service - Must not serve identified foods to allergic child: During the investigation, CCR discovered that on 9/10/25, a child in care, with a known nut allergy, was served a muffin containing almond four, that resulted in the child becoming sick. |
| Nov 20, 2025 | §746.305(a)(6) Supervision & ratios | High risk | Corrected | Report Situation Placing Children at Risk: The operation, failed to notify CCR, within two days, of an incident that placed a child at risk of harm. |
| Nov 18, 2025 | §746.305(a)(2) Supervision & ratios | Medium-high risk | Corrected | AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization: This investigation concluded that a child, in September of 2024, sustained in injury in care, that required medical treatment, and the operation did not notify CCR, per minimum standards. |
| Aug 26, 2024 | §746.3417(3) Sanitation & hygiene | Medium-high risk | Corrected | Children Handwashing After Toileting or Diapering: A child did not have their hands washed after a diaper change, and staff did not direct the child to do so. |
| Aug 26, 2024 | §746.1205(a)(2) Records, permits & program | High risk | Corrected | Responsibilities of Caregivers - Know number of children responsible for: Caregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out. |
| Aug 19, 2024 | §746.3417(3) Sanitation & hygiene | Medium-high risk | Corrected | Children Handwashing After Toileting or Diapering: A child did not have their hands washed after a diaper change, and staff did not direct the child to do so. |
| Aug 19, 2024 | §746.1301(a)(1)(A) Staff qualifications & clearances | Medium-high risk | Corrected | Training Requirements for Employees, Caregivers, and Directors - Orientation: Eight out of the ten staff files reviewed did not have proof of orientation to the center. |
| Feb 4, 2024 | §746.1201(1) Staff qualifications & clearances | High risk | Corrected | Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: A caregiver did not show good judgment when she duct taped a child's shoes to his feet. |
| Oct 2, 2023 | §746.2421(b) Food & nutrition | Medium risk | Corrected | Written Feeding Instructions - Review and Update Every 30 Days: Current feeding instructions for four children were not available for review. |
| Oct 2, 2023 | §746.1205(a)(2) Facilities & equipment | High risk | Corrected | Responsibilities of Caregivers - Know number of children responsible for: One class reported that they had 6 children in care. When counted there are at total of seven children in the classroom. |
| Oct 2, 2023 | §746.3401(a) Sanitation & hygiene | Medium-high risk | Corrected | Annual Sanitation Inspection: The required annual sanitation inspection was not available for review. |
| Oct 20, 2022 | §746.2426 Facilities & equipment | High risk | Corrected | Infant May Not Sleep in a Restrictive Device: During the walk through of the infant classroom two infants were observed sleeping in restrictive devices. This was corrected when the caregiver moved the infants to cribs. |
| Feb 7, 2022 | §746.1201(1) Staff qualifications & clearances | High risk | Corrected | Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: Based on evidence obtained during the investigation, good judgment was not being used by a caregiver when a bottle was not checked before being given to a child. This was corrected immediately after the incident when caregivers received write ups, and retraining was provided for all infant staff. |
| Jan 11, 2022 | §746.707 Health records & medication | Medium risk | Corrected | Incident/Illness Report Form Shared with Parent: Based on evidence obtained during the investigation, the standard for sharing the illness report within 48 hours, has been found deficient. |
| Nov 18, 2021 | §746.3819 Fire safety & emergency drills | Medium-high risk | Corrected | Food Allergy Emergency Plan Signed by Parents and Health Care Professional: There were more than one food allergy plan that did not have the parent's signature. |
| Nov 18, 2021 | §746.4135(b) Staff qualifications & clearances | Medium risk | Corrected | Children's Products- Annual Certification: The Children's Product certificates was last updated on 3-11-2020. |
| Facility | Type | Operator | Capacity | Inspection findings | Last insp. | Dist. |
|---|---|---|---|---|---|---|
| Butterfly Christian Preschool West Lake Hills, 78746 | Child care center | — | 124 | No records | — | 0.1 km |
| Ypw Spanish Immersion School West Lake Hills, 78746 | Child care center | — | 199 | No records | — | 0.4 km |
| Blue House Preschool at Trinity Episcopal School West Lake Hills, 78746 | Child care center | — | 30 | No records | — | 0.9 km |
| Illuminate Montessori at Westlake West Lake Hills, 78746 | Child care center | — | 198 | No records | — | 1.4 km |
| Central Child Development Center West Lake Hills, 78746 | Child care center | — | 194 | No records | — | 2.3 km |
| Childs Day Austin, 78746 | Child care center | — | 278 | No records | — | 2.3 km |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| Texas HHSC Operations TX | 1288211 | name, type, status, capacity, ages, hours, address, phone, subsidies | Verified | — | Nov 5, 2026 |
| us_census_geocoder US | 3423 BEE CAVES RD STE A100|W… | location Census Geocoder Exact match: 3423 BEE CAVES RD, WEST LAKE HILLS, TX, 78746 | Verified | — | Nov 5, 2026 |
| tx_twc_subsidy_providers TX | 1661183 | tx_rising_star_rating, accepts_cc_subsidy | Verified | Oct 30, 2026 | Nov 6, 2026 |
| Texas HHSC Inspections | 905820167 | Verified | Oct 14, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905820166 | Verified | Sep 15, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905930487 | Verified | Sep 11, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905820165 | Verified | May 28, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905820164 | Verified | May 11, 2026 | Nov 5, 2026 |
Sources: Texas HHSC Operations, us_census_geocoder, tx_twc_subsidy_providers. Missing data never means no issue exists. Report a correction.