23 were rated high or medium-high risk. All were marked corrected. Texas HHSC inspections since 2022.
Prohibited Punishments - Grabbing or pulling: According to the information collected throughout the investigation, it was concluded that a caregiver grabbed a child by their wrist, rather than verbally redirecting the child.
Required Records Maintained and Made Available - Playground Maintenance Records: The operation has not conducted a monthly playground check since October 2025.
What parents say online, cameras, food and extra costs, tuition, teacher turnover, your drop-off and pick-up traffic, plus the full record — researched, reviewed by a person, delivered by email.
| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Apr 27, 2026 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 23, 2026 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Jan 21, 2026 | Inspection | Deficiencies cited | 4 | 0 | Verified |
| Jan 9, 2026 | Assessment | Deficiencies cited | 1 | 0 | Verified |
Training Requirements for Employees - Pre-Service: Two caregivers do not have pre-service training on file.
8 answers need research — reviews, parent groups, the program’s website and traffic data. The report finds them for Alphabest @ Lakeview - Northwest.
Unlock — $12“Public record” rows come from state datasets. Missing information never means there is no issue.
Distilled into recurring themes, with dates and sources.
Unlock in the reportHistorical traffic at opening and closing, from every direction.
Unlock in the report| Dec 11, 2025 | Assessment | Deficiencies cited | 1 | 0 | Verified |
| Nov 7, 2025 | Assessment | Deficiencies cited | 1 | 0 | Verified |
| Oct 7, 2025 | Assessment | Deficiencies cited | 1 | 0 | Verified |
| Apr 25, 2025 | Assessment | Deficiencies cited | 3 | 0 | Verified |
| Feb 20, 2025 | Inspection | Deficiencies cited | 4 | 0 | Verified |
| Feb 6, 2025 | Inspection | Deficiencies cited | 3 | 0 | Verified |
| Apr 24, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 17, 2024 | Inspection | Deficiencies cited | 3 | 0 | Verified |
| May 24, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| May 15, 2023 | Inspection | Deficiencies cited | 2 | 0 | Verified |
| Feb 14, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jan 30, 2023 | Assessment | Deficiencies cited | 1 | 0 | Verified |
| Jan 26, 2023 | Assessment | Deficiencies cited | 1 | 0 | Verified |
| Aug 23, 2022 | Inspection | Deficiencies cited | 5 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Apr 23, 2026 | §744.2105(3) Safety hazards | High risk | Corrected | Prohibited Punishments - Grabbing or pulling: According to the information collected throughout the investigation, it was concluded that a caregiver grabbed a child by their wrist, rather than verbally redirecting the child. |
| Jan 21, 2026 | §744.801(7) Supervision & ratios | Medium risk | Corrected | Required Records Maintained and Made Available - Playground Maintenance Records: The operation has not conducted a monthly playground check since October 2025. |
| Jan 21, 2026 | §744.1301(a)(2)(A) Staff qualifications & clearances | Medium-high risk | Corrected | Training Requirements for Employees - Pre-Service: Two caregivers do not have pre-service training on file. |
| Jan 21, 2026 | §744.401(9) Supervision & ratios | Medium-high risk | Corrected | Posting-Requirements -Food Allergy Emergency Plan: The operation has three children with allergies and no allergies listed/posted. |
| Jan 21, 2026 | §744.1301(a)(5)(A) Staff qualifications & clearances | Medium-high risk | Corrected | Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors: One caregiver does not have annual training documentation. |
| Jan 9, 2026 | §744.201(4) Supervision & ratios | Medium-high risk | Corrected | Designating Director: The operation has not provided the Childcare Regulations with the required paperwork for a designated site director. |
| Dec 11, 2025 | §744.201(4) Supervision & ratios | Medium-high risk | Corrected | Designating Director: The operation has not provided the Childcare Regulations with the required paperwork for a designated site director. |
| Nov 7, 2025 | §744.201(4) Supervision & ratios | Medium-high risk | Corrected | Designating Director: The operation has not provided the Childcare Regulations with the required paperwork for a designated site director. |
| Oct 7, 2025 | §744.201(4) Supervision & ratios | Medium-high risk | Corrected | Designating Director: The operation has not provided the Childcare Regulations with the required paperwork for a designated site director. |
| Apr 25, 2025 | §744.601(a) Supervision & ratios | Medium risk | Corrected | Provide Access to Children's Records - During Hours of Operation: The operation does not have access to children's files for the 2024-2025 school year. |
| Apr 25, 2025 | §744.1301(a)(2)(A) Staff qualifications & clearances | Medium-high risk | Corrected | Training Requirements for Employees - Pre-Service: Based on the information reviewed during the inspection a caregiver does not have previous experience and has no pre-service training. |
| Apr 25, 2025 | §744.1301(a)(5)(A) Staff qualifications & clearances | Medium-high risk | Corrected | Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors: Based on the documentation reviewed during the inspection multiple caregivers have not completed their annual training. |
| Feb 20, 2025 | §744.1315(b) Supervision & ratios | Medium-high risk | Corrected | Each caregiver, operation director, program director, and site director Pediatric CPR: One caregiver does not have CPR/First Aid on file and two caregivers CPR/First Aid is expired. |
| Feb 20, 2025 | §744.601(a) Supervision & ratios | Medium risk | Corrected | Provide Access to Children's Records - During Hours of Operation: The operation does not have access to children's files for the 2024-2025 school year. |
| Feb 20, 2025 | §744.1301(a)(5)(A) Staff qualifications & clearances | Medium-high risk | Corrected | Training Requirements for Employees - 15 clock hours Annual Training for Caregivers & Site Directors: Based on the documentation reviewed during the inspection multiple caregivers have not completed their annual training. |
| Feb 20, 2025 | §744.1301(a)(2)(A) Staff qualifications & clearances | Medium-high risk | Corrected | Training Requirements for Employees - Pre-Service: Based on the information reviewed during the inspection a caregiver does not have previous experience and has no pre-service training. |
| Feb 6, 2025 | §744.1205(a)(2) Other | High risk | Corrected | Responsibilities of Caregivers - Know how many children responsible for: Two caregivers did not know the number of children they were caring for. |
| Feb 6, 2025 | §744.601(a) Supervision & ratios | Medium risk | Corrected | Provide Access to Children's Records - During Hours of Operation: The operation does not have access to children's files for the 2024-2025 school year. |
| Feb 6, 2025 | §744.909 Supervision & ratios | Medium risk | Corrected | Access to Personnel Records: The operation does not have access to personnel records and training. |
| Apr 17, 2024 | §744.605(16) Fire safety & emergency drills | Medium-high risk | Corrected | Required Admission Information-Food Allergy Emergency Plan: One child's food allergy plan was not signed by a doctor and three children did not have a food allergy emergency plan on file. |
| Apr 17, 2024 | §744.401(9) Supervision & ratios | Medium-high risk | Corrected | Posting-Requirements -Food Allergy Emergency Plan: The operation does not have a food allergies list posted or in licensing binder. |
| Apr 17, 2024 | §745.8311(b) Supervision & ratios | High risk | Corrected | Waiver/Variance - Comply w/ each condition while in effect: Based on information viewed during inspection and information gathered inspection, it determined that the program director and site director are not following the conditions of the waiver/variance that was granted to the operation in January of 2024. |
| May 15, 2023 | §744.1601 Supervision & ratios | Medium-high risk | Corrected | Child/ Caregiver Ratio: I observed 43 children at the operation with 3 caregivers. This exceeds the 35 children maximum group size with 2 or more caregivers by 8 children. |
| May 15, 2023 | §744.601(a) Supervision & ratios | Medium risk | Corrected | Provide Access to Children's Records - During Hours of Operation: The site director did not have immediate access to the children's admission information during my visit. The program director called the site director and walked him through how to access the information through the drive. |
| Jan 30, 2023 | §744.201(4) Supervision & ratios | Medium-high risk | Corrected | Designating Director: The director designated at the operation on 12/1/2021 is not qualified as they only have 6.5 hours of training. |
| Jan 26, 2023 | §744.303(4) Supervision & ratios | Medium-high risk | Corrected | Report Change in Director: The old site director was no longer employed as a site director for this operation as of November 30, 2022. A new site director was hired by December 1, 2022. Licensing was not notified of either change within 5 days as required. |
| Aug 23, 2022 | §744.605(6) Fire safety & emergency drills | Medium-high risk | Corrected | Required Admission Information-Emergency Contact: 10 of 10 childrens files I reviewed are missing addresses for emergency contacts. |
| Aug 23, 2022 | §744.1309(d) Staff qualifications & clearances | Medium risk | Corrected | Documented Annual Training-Required Topics in Health and Safety: 2 caregivers are missing all or some trainings in the required health and safety topics |
| Aug 23, 2022 | §744.603(a)(3) Staff qualifications & clearances | Medium risk | Corrected | Children's Records - Immunizations: 10 of 10 childrens records are missing vaccination records. There is also not a statement saying the records are on file with the school. |
| Aug 23, 2022 | §744.2655(b)(1) Supervision & ratios | Medium-high risk | Corrected | Administering Medication - Original Container with Child's Name, Date: 2 medications are missing the date the medication was brought to the operation. 1 medication was missing the childs full name. |
| Aug 23, 2022 | §744.605(16) Fire safety & emergency drills | Medium-high risk | Corrected | Required Admission Information-Food Allergy Emergency Plan: 1 child had an inidcated allergy without a completed food allergy emergency plan. |
| Facility | Type | Operator | Capacity | Inspection findings | Last insp. | Dist. |
|---|---|---|---|---|---|---|
| Alphabest @ Beck - Northwest Trophy Club, 76262 | School-age program | — | 120 | No records | — | 0.7 km |
| A Mothers Love Childcare Roanoke, 76262 | Child care center | — | 107 | No records | — | 1.5 km |
| Horizon Kidz Roanoke, 76262 | Child care center | — | 104 | No records | — | 2.1 km |
| Alphabest @ Roanoke - Northwest Roanoke, 76262 | School-age program | — | 188 | No records | — | 2.1 km |
| Fellowship Friends Preschool Roanoke, 76262 | Child care center | — | 115 | No records | — | 2.3 km |
| Guidance Preparatory Academy -Roanoke Roanoke, 76262 | Child care center | — | 119 | No records | — | 3.0 km |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| Texas HHSC Operations TX | 1283530 | name, type, status, capacity, ages, hours, address, phone, subsidies | Verified | — | Nov 5, 2026 |
| us_census_geocoder US | 100 VILLAGE TRL|TROPHY CLUB|… | location Census Geocoder Exact match: 100 VILLAGE TRL, TROPHY CLUB, TX, 76262 | Verified | — | Nov 5, 2026 |
| tx_twc_subsidy_providers TX | 1657576 | tx_rising_star_rating, accepts_cc_subsidy | Verified | Oct 15, 2026 | Nov 6, 2026 |
| Texas HHSC Inspections | 905818710 | Verified | Apr 27, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905929969 | Verified | Apr 23, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905818709 | Verified | Jan 21, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905958909 | Verified | Jan 9, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905958908 | Verified | Dec 11, 2025 | Nov 5, 2026 |
Sources: Texas HHSC Operations, us_census_geocoder, tx_twc_subsidy_providers. Missing data never means no issue exists. Report a correction.