11 were rated high or medium-high risk. All were marked corrected. Texas HHSC inspections since 2022.
Children's Products- Annual Certification: The product safety recall paper was not certified annual.
Annual Fire Inspection - Conducted by Fire Marshal: The last fire inspection the operation had was 10/26/2023.
Inspect Fire Extinguishers Monthly: There was no log of the extinguishers being checked.
8 answers need research — reviews, parent groups, the program’s website and traffic data. The report finds them for Primrose School of Highland Village.
Unlock — $12“Public record” rows come from state datasets. Missing information never means there is no issue.
Distilled into recurring themes, with dates and sources.
Unlock in the reportHistorical traffic at opening and closing, from every direction.
Unlock in the reportWhat parents say online, cameras, food and extra costs, tuition, teacher turnover, your drop-off and pick-up traffic, plus the full record — researched, reviewed by a person, delivered by email.
| Date | Inspection | Result | Findings | Open | Evidence |
|---|---|---|---|---|---|
| Jun 30, 2026 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Jul 21, 2025 | Inspection | Deficiencies cited | 1 | 0 | Verified |
| Aug 5, 2024 | Inspection | Deficiencies cited | 3 | 0 | Verified |
| Jan 11, 2024 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Dec 19, 2023 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Dec 12, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Dec 11, 2023 | Investigation of a report | Deficiencies cited | 1 | 0 | Verified |
| Aug 22, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Aug 5, 2023 | Investigation of a report | No deficiencies cited | 0 | 0 | Verified |
| Jul 18, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Jul 14, 2023 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Mar 3, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 24, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 23, 2023 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Feb 15, 2023 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Feb 11, 2023 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
| Aug 26, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 22, 2022 | Inspection | No deficiencies cited | 0 | 0 | Verified |
| Apr 19, 2022 | Investigation of a report (self-reported) | Deficiencies cited | 2 | 0 | Verified |
| Jan 3, 2022 | Investigation of a report (self-reported) | Deficiencies cited | 1 | 0 | Verified |
Each finding links to its normalized violation type (all facilities with the same finding) and to the exact inspection.
| Date | Code | Severity | Status | Finding (source text) |
|---|---|---|---|---|
| Jun 30, 2026 | §746.4135(b) Staff qualifications & clearances | Medium risk | Corrected | Children's Products- Annual Certification: The product safety recall paper was not certified annual. |
| Jul 21, 2025 | §746.5101(b) Supervision & ratios | Medium-high risk | Corrected | Annual Fire Inspection - Conducted by Fire Marshal: The last fire inspection the operation had was 10/26/2023. |
| Aug 5, 2024 | §746.5307(a) Fire safety & emergency drills | Medium-high risk | Corrected | Inspect Fire Extinguishers Monthly: There was no log of the extinguishers being checked. |
| Aug 5, 2024 | §746.5319 Fire safety & emergency drills | High risk | Corrected | Smoke Detectors Testing: There was no log of the smoke detectors being checked. |
| Aug 5, 2024 | §746.5537(a)(2) Fire safety & emergency drills | Medium-high risk | Corrected | Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly: There was no log of the carbon monoxide detector being checked. |
| Dec 11, 2023 | §746.1201(1) Staff qualifications & clearances | High risk | Corrected | Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: Good judgement wasn't practiced by the caregivers when they failed to notify the parents or management when it was noticed that the child was fussy, crying and not acting like himself after he was found sitting on the playground crying by the slide and refused to walk. |
| Jul 14, 2023 | §746.1205(a)(4) Supervision & ratios | High risk | Corrected | Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: It was found through investigation that when a toddler class was moving from their class to a special presentation one toddler was left in the classroom unsupervised. |
| Feb 23, 2023 | §746.1203(4) Supervision & ratios | High risk | Corrected | Responsibilities of Caregivers - Supervision of Children: It was verified during and unannounced inspction that a child was left unsupervised in a classroom. |
| Feb 11, 2023 | §746.1203(4) Supervision & ratios | High risk | Corrected | Responsibilities of Caregivers - Supervision of Children: It was determined during the unannounced inspection that a child was left unsupervised and without appropriate visual and/or auditory awareness. |
| Apr 19, 2022 | §746.1203(4) Supervision & ratios | High risk | Corrected | Responsibilities of Caregivers- Supervision of Children: This standard was evaluated in regard to an investigation and found in violation of minimum standards. A child was able to exit a fenced area with another child without caregivers knowledge. |
| Apr 19, 2022 | §746.305(a)(6) Staff qualifications & clearances | High risk | Corrected | Report Situation Placing Children at Risk: This standard was evaluated in regard to an investigation and is found to be in violation of minimum standards. The director did not report the incident in a timely manner. |
| Jan 3, 2022 | §746.305(a)(4) Supervision & ratios | Medium-high risk | Corrected | Report Outbreak of Communicable Illness: The operation failed to report the positive COVID case in a timely manner. |
| Facility | Type | Operator | Capacity | Inspection findings | Last insp. | Dist. |
|---|---|---|---|---|---|---|
| Early Care and Education Flower Mound, 75028 | Child care center | — | 172 | No records | — | 0.3 km |
| Trietsch Enrichment Center Flower Mound, 75028 | Child care center | — | 170 | No records | — | 0.8 km |
| Dkh Academy Highland Village, 75077 | Child care center | — | 214 | No records | — | 1.2 km |
| Kids R Kids of North Flower Mound Flower Mound, 75028 | Child care center | — | 320 | No records | — | 1.3 km |
| Cadence Academy, Flower Mound Flower Mound, 75028 | Child care center | — | 160 | No records | — | 1.5 km |
| Childrens Courtyard Lewisville, 75077 | Child care center | — | 232 | No records | — | 2.3 km |
| Source | Record | Facts | Evidence | Effective | Retrieved |
|---|---|---|---|---|---|
| Texas HHSC Operations TX | 1235461 | name, type, status, capacity, ages, hours, address, phone, subsidies | Verified | — | Nov 5, 2026 |
| us_census_geocoder US | 2100 HIGHLAND VILLAGE RD|HIG… | location Census Geocoder Exact match: 2100 HIGHLAND VILLAGE RD, HIGHLAND VILLAGE, TX, 75077 | Verified | — | Nov 5, 2026 |
| tx_twc_subsidy_providers TX | 1618197 | tx_rising_star_rating, accepts_cc_subsidy | Verified | Mar 1, 2025 | Nov 6, 2026 |
| Texas HHSC Inspections | 905811014 | Verified | Jun 30, 2026 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905811013 | Verified | Jul 21, 2025 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905811012 | Verified | Aug 5, 2024 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905811011 | Verified | Jan 11, 2024 | Nov 5, 2026 | |
| Texas HHSC Inspections | 905927312 | Verified | Dec 19, 2023 | Nov 5, 2026 |
Sources: Texas HHSC Operations, us_census_geocoder, tx_twc_subsidy_providers. Missing data never means no issue exists. Report a correction.