Child Care Program · Child care center

Primrose School of Plano at Chase Oaks

Licensed & activeAges Infant, Toddler, Pre-Kindergarten, SchoolUp to 221 children

6525 Chase Oaks Blvd, Plano, TX 75023

Safety record

10 findings across 27 inspections

7 were rated high or medium-high risk. All were marked corrected. Texas HHSC inspections since 2022.

Supervision & ratiosHigh riskCorrectedDec 31, 2025
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
Staff qualifications & clearancesHigh riskCorrectedJun 23, 2025
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
Supervision & ratiosHigh risk

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The full public record

Updated Nov 5, 2026 · every fact links to its source

Texas HHSC inspections, report investigations and assessments since October 2017, updated daily.

Date	Inspection	Result	Findings	Evidence
Feb 12, 2026	Inspection	No deficiencies cited	0	Verified
Jan 2, 2026	Inspection	No deficiencies cited	0	Verified
Dec 31, 2025	Investigation of a report (self-reported)	Deficiencies cited	1	Verified
Dec 16, 2025	Inspection	No deficiencies cited	0	Verified

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Date

Inspection

Result

Findings

Open

Evidence

Feb 12, 2026

Inspection

No deficiencies cited

Verified

Jan 2, 2026

Inspection

No deficiencies cited

Verified

Dec 31, 2025

Investigation of a report (self-reported)

Deficiencies cited

Verified

Dec 16, 2025

Inspection

No deficiencies cited

Verified

Date	Code	Severity	Status	Finding (source text)
Dec 31, 2025	§746.1205(a)(4) Supervision & ratios	High risk	Corrected	Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.
Jun 23, 2025	§746.1201(1) Staff qualifications & clearances	High risk	Corrected	Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.
Jun 23, 2025	§746.1205(a)(4) Supervision & ratios	High risk	Corrected	Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.
Jun 23, 2025	§746.307(b)(1) Health records & medication	Medium-high risk	Corrected	AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization: A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.
Jan 12, 2024	§746.307(c) Supervision & ratios	Medium risk	Corrected	Parental Notification of Less Serious Injuries: The operation did not notify the parent of an injury at pickup.
Dec 2, 2022	§746.1203(4) Supervision & ratios	High risk	Corrected	Responsibilities of Caregivers - Supervision of Children: A child was left unsupervised in a classroom.
Dec 2, 2022	§746.307(b)(4) Supervision & ratios	Medium-high risk	Corrected	Parental Communication - Situation that Placed a Child at Risk: Parents were not notified that a child was left unsupervised.
Dec 2, 2022	§746.305(a)(6) Supervision & ratios	High risk	Corrected	Report Situation Placing Children at Risk: Licensing was not notified of an incident where a child was left unsupervised.
May 23, 2022	§746.4135(b) Staff qualifications & clearances	Medium risk	Corrected	Children's Products- Annual Certification: Annual CPSC form last dated as 8-25-2020.
May 23, 2022	§746.4003(a) Supervision & ratios	Medium risk	Corrected	First Aid Kit - Incomplete Kit: First Aid Kit located in the kitchen of the operation missing scissors and thermometer.

Date

Code

Severity

Status

Finding (source text)

Dec 31, 2025

§746.1205(a)(4)

Supervision & ratios

High risk

Corrected

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: It was determined in an investigation that a child was able to exit out the front door and was in the parking lot for approximately one minute.

Jun 23, 2025

§746.1201(1)

Staff qualifications & clearances

High risk

Corrected

Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: The caregiver did not use good judgment but not relaying information to management about an injured or ill child so that the parent could be called. The caregiver only notified the parent in the app and did not give all symptoms to the child's discomfort.

Jun 23, 2025

§746.1205(a)(4)

Supervision & ratios

High risk

Corrected

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: A child in care sustained a serious injury and the caregiver was not aware of how the injury occurred. The child was not participating in class and could not bear weight on the leg.

Jun 23, 2025

§746.307(b)(1)

Health records & medication

Medium-high risk

Corrected

AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization: A child sustained a broken femur. The caregiver was unaware of the injury. Medical stated this type of injury is immediately noticeable and the child would cry. The child did cry and the staff saw similar signs of the child's constipation. However, the child could not bear weight which not a symptom of his constipation. The parent was not informed of this other symptom. The child was crying from the end of nap to pick up at 5:55pm.

Jan 12, 2024

§746.307(c)

Supervision & ratios

Medium risk

Corrected

Parental Notification of Less Serious Injuries: The operation did not notify the parent of an injury at pickup.

Dec 2, 2022

§746.1203(4)

Supervision & ratios

High risk

Corrected

Responsibilities of Caregivers - Supervision of Children: A child was left unsupervised in a classroom.

Dec 2, 2022

§746.307(b)(4)

Supervision & ratios

Medium-high risk

Corrected

Parental Communication - Situation that Placed a Child at Risk: Parents were not notified that a child was left unsupervised.

Dec 2, 2022

§746.305(a)(6)

Supervision & ratios

High risk

Corrected

Report Situation Placing Children at Risk: Licensing was not notified of an incident where a child was left unsupervised.

May 23, 2022

§746.4135(b)

Staff qualifications & clearances

Medium risk

Corrected

Children's Products- Annual Certification: Annual CPSC form last dated as 8-25-2020.

May 23, 2022

§746.4003(a)

Supervision & ratios

Medium risk

Corrected

First Aid Kit - Incomplete Kit: First Aid Kit located in the kitchen of the operation missing scissors and thermometer.

Facility	Type	Operator	Capacity	Inspection findings	Last insp.	Dist.
Pathways Learning Academy @ Chase Oaks Legacy Plano, 75023	Child care center	—	195	No records	—	0.7 km
Sunshine International Learning Center Plano, 75023	Child care center	—	116	No records	—	1.4 km
Joris Friends Academy Plano, 75023	Child care center	—	69	No records	—	1.8 km
Little Blessings Childcare and Preschool of West Plano Plano, 75023	Child care center	—	104	No records	—	2.0 km
Collin College Child Development Lab School Plano, 75074	Child care center	—	51	No records	—	2.7 km
New World Academy Allen, 75002	Child care center	—	70	No records	—	2.9 km

Source	Record	Facts	Evidence	Effective	Retrieved
Texas HHSC Operations TX	1091885	name, type, status, capacity, ages, hours, address, phone, subsidies	Verified	—	Nov 5, 2026
us_census_geocoder US	6525 CHASE OAKS BLVD\|PLANO\|T…	location Census Geocoder Exact match: 6525 CHASE OAKS BLVD, PLANO, TX, 75023	Verified	—	Nov 5, 2026
tx_twc_subsidy_providers TX	1498191	tx_rising_star_rating, accepts_cc_subsidy	Verified	Mar 1, 2025	Nov 6, 2026
Texas HHSC Inspections	905797317		Verified	Feb 12, 2026	Nov 5, 2026
Texas HHSC Inspections	905797316		Verified	Jan 2, 2026	Nov 5, 2026
Texas HHSC Inspections	905922448		Verified	Dec 31, 2025	Nov 5, 2026
Texas HHSC Inspections	905797315		Verified	Dec 16, 2025	Nov 5, 2026
Texas HHSC Inspections	905797314		Verified	Sep 17, 2025	Nov 5, 2026

Primrose School of Plano at Chase Oaks

10 findings across 27 inspections

The full public record

Primrose School of Plano at Chase Oaks

10 findings across 27 inspections

The full public record

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