# Primrose School at Sonoma Ranch Primrose School at Sonoma Ranch is a licensed child care program (child care center) in San Antonio, TX serving ages Infant, Toddler, Pre-Kindergarten, School, with 210 licensed seats. It is regulated by TX HHSC. ## Key facts - Status: Full Permit · Operating - Address: 14875 Kyle Seale Pkwy, San Antonio, TX 78255 - Ages: Infant, Toddler, Pre-Kindergarten, School - Capacity: 210 - License/permit: 856469 - Operator: not published - Phone: (210) 372-1488 - Website: www.myprimroseschool.com/sonomaranch - Hours: 06:30 AM-06:30 PM (Mon, Tue, Wed, Thu, Fri) - Accepts child care subsidies: no - Official regulator profile: https://childcare.hhs.texas.gov/Public/OperationDetails?operationId=287582 ## Inspection record 20 findings across 41 Texas HHSC inspections (2021-10-19 to 2026-08-24); 15 rated serious; 0 open at last record. - 2026-08-24 — Sanitation & hygiene, Medium-high risk, Corrected at inspection: Diapering Procedures - Wash Infant's Hands: A caregiver in the older infant classroom did not wash the infant's hands after diapering. Note, this was corrected when I informed the staff after they had placed the infant on the booster seat that the infant needed their hands to be washed. Caregiver picked up the infant and took them over to the sink where they washed the infant's hands. (§746.3505(b); [type](https://www.kinfield.site/violation/tx-tac-746-3505-b)) - 2026-02-11 — Supervision & ratios, Medium-low risk, Corrected at inspection: Required Personnel Records - Required Affidavit (Form 2985): One out of ten staff files did not have a notarized Affidavit for Applicants for Employment with a Licensed Operation. NOTE: This was corrected at inspection when the staff member provided the notarized document. (§746.901(4); [type](https://www.kinfield.site/violation/tx-tac-746-901-4)) - 2026-02-11 — Staff qualifications & clearances, Medium-high risk, Correction verified 2026-03-02: Training Requirements for Employees, Caregivers, and Directors - 24 Annual training: Nine out of the ten staff files reviewed did not have training hours in all required topics from the last full year of employment. (§746.1301(a)(5)(A); [type](https://www.kinfield.site/violation/tx-tac-746-1301-a-5-a)) - 2026-02-11 — Supervision & ratios, Medium risk, Correction verified 2026-02-27: Required Personnel Records - signed dated statement that employee received operational policies: Ten out of the ten staff files did not have signed acknowledgment of receiving Operational Policies. (§746.901(7)(A); [type](https://www.kinfield.site/violation/tx-tac-746-901-7-a)) - 2026-02-11 — Supervision & ratios, Medium risk, Correction verified 2026-02-26: Children's Records - Immunizations: During the inspection, two children's immunization records were not current. Note: administration was able to obtain one record during the inspection (§746.603(a)(4); [type](https://www.kinfield.site/violation/tx-tac-746-603-a-4)) - 2025-12-10 — Supervision & ratios, High risk, Correction verified 2026-01-20: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: Based on the information gathered, a child was left unsupervised outside for approximately one minute. Note: Prior to inspection; caregiver's were reprimanded. (§746.1205(a)(4); [type](https://www.kinfield.site/violation/tx-tac-746-1205-a-4)) - 2025-10-08 — Supervision & ratios, High risk, Correction verified 2025-10-22: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: During the investigation, it was confirmed that a child exited the back door of a classroom to the playground and went unnoticed by caregivers for approximately 2-5 minutes. (§746.1205(a)(4); [type](https://www.kinfield.site/violation/tx-tac-746-1205-a-4)) - 2025-09-03 — Other, High risk, Correction verified 2025-09-09: Prohibited Punishments - Grabbing and Pulling: During the walkthrough, a caregiver was observed grabbing a child by the arm during a transition. (§746.2805(3); [type](https://www.kinfield.site/violation/tx-tac-746-2805-3)) - 2025-08-26 — Supervision & ratios, Medium risk, Correction verified 2025-09-03: Medication No Longer Used: Two children with medication kept at the operation expired in 11/2024, 1/2025 and 7/2025. (§746.3809; [type](https://www.kinfield.site/violation/tx-tac-746-3809)) - 2024-12-27 — Supervision & ratios, Medium-high risk, Correction verified 2025-03-19: AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization: The operation did not contact a child's parent to report a possible injury that required medical intervention after the child reported being hurt and showed signs of a possible injury. (§746.307(b)(1); [type](https://www.kinfield.site/violation/tx-tac-746-307-b-1)) - 2024-12-27 — Safety hazards, Medium-high risk, Correction verified 2025-03-19: Responsibilities of Caregivers - Share Information with Incoming Caregivers: Caregiver failed to share information regarding a child's injury to the closing caregiver. (§746.1203(10); [type](https://www.kinfield.site/violation/tx-tac-746-1203-10)) - 2024-12-02 — Supervision & ratios, High risk, Correction verified 2024-12-03: AP Background check results - Must receive notification prior to allowing subject to be present at your operation: A caregiver with an inactive background check from 3/2023 had direct access to children in care. NOTE: The caregiver was asked to leave the operaton and a background check was submitted by the opertion. (§745.641; [type](https://www.kinfield.site/violation/tx-tac-745-641)) - 2024-12-02 — Fire safety & emergency drills, Medium-high risk, Correction verified 2024-12-09: Food Allergy Emergency Plan Signed by Parents and Health Care Professional: Two allergy plans on file did not contain the parent signature on the form. (§746.3819; [type](https://www.kinfield.site/violation/tx-tac-746-3819)) - 2024-05-16 — Supervision & ratios, High risk, Correction verified 2024-06-04: Responsibilities of Caregivers - Know number of children responsible for: A caregiver failed to conduct a proper name to face count when arriving outside at the playground, therefore a child was left inside unattended. (§746.1205(a)(2); [type](https://www.kinfield.site/violation/tx-tac-746-1205-a-2)) - 2023-06-29 — Health records & medication, Medium-high risk, Correction verified 2023-07-07: Administering Medication - Original Container with Child's Name, Date: An inhaler and Epipen did not have the original prescription box for the child in care. A bottle of Benadryl did not have a child's name on the container. (§746.3805(b)(1); [type](https://www.kinfield.site/violation/tx-tac-746-3805-b-1)) - …and 5 more on the source page. ## Nearby programs - [Kiddie Academy of Helotes](https://www.kinfield.site/facility/tx-hhsc-1534637) — 1.99 km, capacity 206 - [National School of Martial Arts](https://www.kinfield.site/facility/tx-hhsc-1489981) — 2.41 km, capacity 68 - [Valero Family Center](https://www.kinfield.site/facility/tx-hhsc-406988) — 3.98 km, capacity 232 - [Summerlin Child Care & Learning Center](https://www.kinfield.site/facility/tx-hhsc-949708) — 4.25 km, capacity 126 - [Pinnacle Montessori](https://www.kinfield.site/facility/tx-hhsc-1479782) — 4.35 km, capacity 170 ## Sources - tx_hhsc_operations record 287582 (verified, retrieved 2026-11-05): https://data.texas.gov/resource/bc5r-88dy.json?operation_id=287582 - us_census_geocoder record 14875 KYLE SEALE PKWY|SAN ANTONIO|TX|78255 (verified, retrieved 2026-11-05): https://geocoding.geo.census.gov/geocoder/ - tx_twc_subsidy_providers record 856469 (verified, retrieved 2026-11-06): https://data.texas.gov/resource/wmur-pmzc.json?state_id=856469 --- Source page: https://www.kinfield.site/facility/tx-hhsc-287582 · Kinfield — Childcare Intelligence. Facts come from public regulator records; historical inspection data is labelled. Missing data never means no issue exists.