# Castle Hills Kindercare Castle Hills Kindercare is a licensed child care program (child care center) in San Antonio, TX serving ages Infant, Toddler, Pre-Kindergarten, School, with 135 licensed seats. It is regulated by TX HHSC. ## Key facts - Status: Full Permit · Operating - Address: 11814 Parliament St, San Antonio, TX 78216 - Ages: Infant, Toddler, Pre-Kindergarten, School - Capacity: 135 - License/permit: 856265- 1386 - Operator: not published - Phone: (210) 349-3568 - Website: www.kindercare.com - Hours: 06:30 AM-06:30 PM (Mon, Tue, Wed, Thu, Fri) - Accepts child care subsidies: yes - Official regulator profile: https://childcare.hhs.texas.gov/Public/OperationDetails?operationId=287197 ## Inspection record 62 findings across 90 Texas HHSC inspections (2021-10-27 to 2026-10-22); 51 rated serious; 0 open at last record. - 2026-08-04 — Other, High risk, Correction verified 2026-09-10: Prohibited Punishments - No Harsh, Cruel or Unusual: During the investigation, it was determined a caregiver used cruel and unusual punishment by yelling and using inappropriate language towards the children. (§746.2805; [type](https://www.kinfield.site/violation/tx-tac-746-2805)) - 2026-03-26 — Supervision & ratios, Medium-high risk, Correction verified 2026-05-05: Release of Children: The investigation revealed that operation staff attempted to prevent a parent from leaving with their children in the absence of a court order. (§746.4101(a); [type](https://www.kinfield.site/violation/tx-tac-746-4101-a)) - 2025-12-10 — Staff qualifications & clearances, Medium risk, Correction verified 2026-01-05: Children's Records - Immunizations: One of ten children's records audited did not have immunizaitons on file. (§746.603(a)(4); [type](https://www.kinfield.site/violation/tx-tac-746-603-a-4)) - 2025-12-10 — Staff qualifications & clearances, Medium-high risk, Correction verified 2025-12-16: Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion: Four of ten personnel records audited did not have proof of educational requirements on file. (§746.1107(2); [type](https://www.kinfield.site/violation/tx-tac-746-1107-2)) - 2025-07-21 — Supervision & ratios, High risk, Correction verified 2025-08-27: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. Also, video evidence provided shows a caregiver videoing children and failing to intervene while children are seen climbing furniture. (§746.1205(a)(4); [type](https://www.kinfield.site/violation/tx-tac-746-1205-a-4)) - 2025-07-21 — Facilities & equipment, High risk, Correction verified 2025-08-27: Prohibited Punishments - Grabbing and Pulling: Based on information gathered through interviews and video evidence, it was determined that staff members have grabbed and pulled children. (§746.2805(3); [type](https://www.kinfield.site/violation/tx-tac-746-2805-3)) - 2025-07-21 — Staff qualifications & clearances, High risk, Correction verified 2025-08-27: Director Responsibilities - Operate in Compliance: Management failed to deliver form 2866 child interview letter to the parents of two children interviewed by Child Care Regulation. (§746.1003(1); [type](https://www.kinfield.site/violation/tx-tac-746-1003-1)) - 2025-07-21 — Supervision & ratios, High risk, Correction verified 2025-08-27: Report Situation Placing Children at Risk: Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. These incidents were not reported to Child Care Regulation. (§746.305(a)(6); [type](https://www.kinfield.site/violation/tx-tac-746-305-a-6)) - 2025-07-21 — Supervision & ratios, High risk, Correction verified 2025-08-27: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: Based on video evidence provided, a caregiver did not demonstrate good judgement when she recorded children when she was supposed to be supervising them and recorded them without the consent of the parents or guardians. (§746.1201(1); [type](https://www.kinfield.site/violation/tx-tac-746-1201-1)) - 2025-04-28 — Supervision & ratios, Medium-high risk, Correction verified 2025-05-16: Maintenance of Building, Grounds and Equipment: At time of inspection operation was observed with debrins in the classroom cabinets and diaper changing tables. (§746.3407; [type](https://www.kinfield.site/violation/tx-tac-746-3407)) - 2025-02-26 — Other, High risk, Correction verified 2025-03-06: Responsibilities of Caregivers - Know number of children responsible for: At time of inspection, a toddler caregiver stated class had eleven children when they had twelve. This was corrected at time of inspection. (§746.1205(a)(2); [type](https://www.kinfield.site/violation/tx-tac-746-1205-a-2)) - 2025-02-26 — Sanitation & hygiene, Medium-high risk, Correction verified 2025-03-06: Children Handwashing After Toileting or Diapering: At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child. This was corrected at inspection. (§746.3417(3); [type](https://www.kinfield.site/violation/tx-tac-746-3417-3)) - 2025-02-13 — Sanitation & hygiene, Medium-high risk, Correction verified 2025-02-26: Children Handwashing After Toileting or Diapering: At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child. (§746.3417(3); [type](https://www.kinfield.site/violation/tx-tac-746-3417-3)) - 2025-02-13 — Other, High risk, Correction verified 2025-02-26: Responsibilities of Caregivers - Know number of children responsible for: At time of inspection, a toddler caregiver stated class had six children when they had seven. At time of inspection, a toddler caregiver stated they had seven children when they had eight. This was corrected at time of inspection. (§746.1205(a)(2); [type](https://www.kinfield.site/violation/tx-tac-746-1205-a-2)) - 2025-01-30 — Facilities & equipment, Medium-low risk, Correction verified 2025-02-18: Required Admission Information - Date of Admission: At time of inspection, five out of ten children files did not have admission date. (§746.605(3); [type](https://www.kinfield.site/violation/tx-tac-746-605-3)) - …and 47 more on the source page. ## Nearby programs - [Immersion Montessori Academy](https://www.kinfield.site/facility/tx-hhsc-1513122) — 1.04 km, capacity 16 - [Revive Christian Academy](https://www.kinfield.site/facility/tx-hhsc-1520008) — 2.18 km, capacity 56 - [Dulcinea Spanish Learning Center](https://www.kinfield.site/facility/tx-hhsc-1412759) — 2.36 km, capacity 94 - [Shearer Hills Baptist Early Learning](https://www.kinfield.site/facility/tx-hhsc-145849) — 2.48 km, capacity 179 - [Gan Gani Preschool](https://www.kinfield.site/facility/tx-hhsc-147404) — 2.98 km, capacity 98 - [Montessori Schoolhouse](https://www.kinfield.site/facility/tx-hhsc-261706) — 3.11 km, capacity 70 ## Sources - tx_hhsc_operations record 287197 (verified, retrieved 2026-11-05): https://data.texas.gov/resource/bc5r-88dy.json?operation_id=287197 - us_census_geocoder record 11814 PARLIAMENT ST|SAN ANTONIO|TX|78216 (verified, retrieved 2026-11-05): https://geocoding.geo.census.gov/geocoder/ --- Source page: https://www.kinfield.site/facility/tx-hhsc-287197 · Kinfield — Childcare Intelligence. Facts come from public regulator records; historical inspection data is labelled. Missing data never means no issue exists.