# Primrose School of Eldorado Primrose School of Eldorado is a licensed child care program (child care center) in Mckinney, TX serving ages Infant, Toddler, Pre-Kindergarten, School, with 197 licensed seats. It is regulated by TX HHSC. ## Key facts - Status: Full Permit · Operating - Address: 3999 Eldorado Pkwy, Mckinney, TX 75070 - Ages: Infant, Toddler, Pre-Kindergarten, School - Capacity: 197 - License/permit: 834314 - Operator: not published - Phone: (972) 529-2091 - Website: www.primroseschools.com - Hours: 06:30 AM-06:30 PM (Mon, Tue, Wed, Thu, Fri) - Accepts child care subsidies: no - Official regulator profile: https://childcare.hhs.texas.gov/Public/OperationDetails?operationId=239428 ## Inspection record 31 findings across 44 Texas HHSC inspections (2021-12-02 to 2026-10-07); 23 rated serious; 0 open at last record. - 2026-10-07 — Supervision & ratios, Medium-high risk, Corrected at inspection: Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play: Two group of children were engaging in outdoor activities without a supply of water for drinking available. The staff corrected the deficiency during the inspection when a staff member brought a supply of drinking water and disposal cups to serve children water during outdoor play. Having a supply of drinking water available to serve children during outdoor may mitigate risk of dehydration. (§746.3301(f)(1); [type](https://www.kinfield.site/violation/tx-tac-746-3301-f-1)) - 2025-06-30 — Facilities & equipment, High risk, Correction verified 2025-07-29: Prohibited Punishments - Grabbing and Pulling: The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure. (§746.2805(3); [type](https://www.kinfield.site/violation/tx-tac-746-2805-3)) - 2025-04-09 — Supervision & ratios, Medium-high risk, Correction verified 2025-04-16: Annual Sanitation Inspection: The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024. (§746.3401(a); [type](https://www.kinfield.site/violation/tx-tac-746-3401-a)) - 2025-04-09 — Supervision & ratios, Medium-high risk, Corrected at inspection: Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly: The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test. (§746.5537(a)(2); [type](https://www.kinfield.site/violation/tx-tac-746-5537-a-2)) - 2025-04-09 — Supervision & ratios, Medium risk, Correction verified 2025-04-16: Children's Products- Annual Certification: The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023. (§746.4135(b); [type](https://www.kinfield.site/violation/tx-tac-746-4135-b)) - 2025-04-09 — Staff qualifications & clearances, Medium-high risk, Correction verified 2025-04-16: Training Requirements for Employees, Caregivers, and Directors - Orientation: Two caregivers did not have documentation on file acknowledging that an orientation is complete. (§746.1301(a)(1)(A); [type](https://www.kinfield.site/violation/tx-tac-746-1301-a-1-a)) - 2025-04-09 — Supervision & ratios, High risk, Correction verified 2025-04-22: Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months: The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023. (§746.5101(a); [type](https://www.kinfield.site/violation/tx-tac-746-5101-a)) - 2024-06-12 — Records, permits & program, Medium-high risk, Correction verified 2024-07-01: Positive Methods of Discipline and Guidance - Redirecting Behavior: Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior. (§746.2803(4)(C); [type](https://www.kinfield.site/violation/tx-tac-746-2803-4-c)) - 2024-06-12 — Supervision & ratios, High risk, Correction verified 2024-07-01: Prohibited Punishments - Corporal Punishment: Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist. (§746.2805(1); [type](https://www.kinfield.site/violation/tx-tac-746-2805-1)) - 2024-05-21 — Safety hazards, Medium risk, Correction verified 2024-05-31: Children's Records - Health Statement: A child did not have a health statement on file. (§746.603(a)(3); [type](https://www.kinfield.site/violation/tx-tac-746-603-a-3)) - 2024-05-21 — Staff qualifications & clearances, Medium risk, Correction verified 2024-05-31: Children's Records - Immunizations: Three children did not have current immunizations on file. (§746.603(a)(4); [type](https://www.kinfield.site/violation/tx-tac-746-603-a-4)) - 2023-12-12 — Staff qualifications & clearances, High risk, Correction verified 2024-01-26: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant. (§746.1201(1); [type](https://www.kinfield.site/violation/tx-tac-746-1201-1)) - 2023-11-15 — Supervision & ratios, High risk, Corrected at inspection: AP Background check results - Must receive notification prior to allowing subject to be present at your operation: A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver. (§745.641; [type](https://www.kinfield.site/violation/tx-tac-745-641)) - 2023-08-24 — Supervision & ratios, High risk, Corrected 2023-11-03: Parental Communication - Situation that Placed a Child at Risk: Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground. (§746.307(b)(4); [type](https://www.kinfield.site/violation/tx-tac-746-307-b-4)) - 2023-08-24 — Supervision & ratios, High risk, Corrected 2023-11-03: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care. (§746.1205(a)(4); [type](https://www.kinfield.site/violation/tx-tac-746-1205-a-4)) - …and 16 more on the source page. ## Sources - tx_hhsc_operations record 239428 (verified, retrieved 2026-11-05): https://data.texas.gov/resource/bc5r-88dy.json?operation_id=239428 - tx_twc_subsidy_providers record 834314 (verified, retrieved 2026-11-06): https://data.texas.gov/resource/wmur-pmzc.json?state_id=834314 --- Source page: https://www.kinfield.site/facility/tx-hhsc-239428 · Kinfield — Childcare Intelligence. Facts come from public regulator records; historical inspection data is labelled. Missing data never means no issue exists.