# First Step Learning Center First Step Learning Center is a licensed child care program (child care center) in Dallas, TX serving ages Infant, Toddler, Pre-Kindergarten, School, with 365 licensed seats. It is regulated by TX HHSC. ## Key facts - Status: Full Permit · Operating - Address: 5641 Southwestern Medical Ave, Dallas, TX 75235 - Ages: Infant, Toddler, Pre-Kindergarten, School - Capacity: 365 - License/permit: 535928 - Operator: not published - Phone: (214) 352-8608 - Hours: 06:30 AM-06:30 PM (Mon, Tue, Wed, Thu, Fri) - Accepts child care subsidies: yes - Official regulator profile: https://childcare.hhs.texas.gov/Public/OperationDetails?operationId=155177 ## Inspection record 14 findings across 23 Texas HHSC inspections (2021-12-07 to 2025-12-22); 11 rated serious; 0 open at last record. - 2024-12-30 — Staff qualifications & clearances, Medium-high risk, Corrected at inspection: Employee Handwashing After Assisting a Child with Toileting: Caregiver did not wash her hands after assiting a child in the restroom. (§746.3415(5); [type](https://www.kinfield.site/violation/tx-tac-746-3415-5)) - 2024-12-30 — Facilities & equipment, Medium-high risk, Corrected at inspection: Janitorial duties: During the inspection, it was observed that caregivers were engaged in washing dishes and mopping the floor while children were seated at a kidney-shaped table and appearing to fall asleep. This situation was addressed and corrected during the inspection process. (§746.1203(3)(C); [type](https://www.kinfield.site/violation/tx-tac-746-1203-3-c)) - 2024-12-30 — Safety hazards, High risk, Corrected at inspection: Safety - Bodies of Water Inaccessible to Children: A bucket of mop water was observed in a children's bathroom, providing direct access to its contents. This was corrected at inspection. The bucket was empited. (§746.3701(9); [type](https://www.kinfield.site/violation/tx-tac-746-3701-9)) - 2024-12-30 — Safety hazards, Medium-high risk, Corrected at inspection: Safety - Areas Free From Hazards: During the inspection, it was observed that several classrooms contained bleach, cleaning supplies, and air freshener within reach of children. This was corrected at inspection. The items were moved to a higher shelf or locked cabinet. (§746.3701; [type](https://www.kinfield.site/violation/tx-tac-746-3701)) - 2024-03-12 — Facilities & equipment, Medium-high risk, Corrected at inspection: Safety Requirements for Cribs - Snug Fitting Sheets: 6 of infant cribs inspected had loose fitting sheets on the mattress. (§746.2409(a)(2); [type](https://www.kinfield.site/violation/tx-tac-746-2409-a-2)) - 2023-12-01 — Safety hazards, High risk, Correction verified 2024-02-29: Report Situation Placing Children at Risk: A parent of a child in care notified the staff about concerns over a possible injury the child may have sustained while in care. However, the staff did not notify licensing of the possible injury that may have placed a child at risk of harm. (§746.305(a)(6); [type](https://www.kinfield.site/violation/tx-tac-746-305-a-6)) - 2023-11-02 — Safety hazards, Medium-high risk, Correction verified 2023-12-01: Policies for Release of Children - Record Identity of Person: The staff did not request the identification of an individual when arrived to pick up a child and the individual had never been to the center before. (§746.4103(b); [type](https://www.kinfield.site/violation/tx-tac-746-4103-b)) - 2023-05-08 — Supervision & ratios, High risk, Correction verified 2023-05-25: AP Background check results - Must receive notification prior to allowing subject to be present at your operation: During a inspection staff member was present prior to receiving their background check determination. This was corrected at inspection when the staff member was asked to leave. (§745.641; [type](https://www.kinfield.site/violation/tx-tac-745-641)) - 2023-05-08 — Food & nutrition, Medium risk, Correction verified 2023-05-25: Written Feeding Instructions - Review and Update Every 30 Days: Fourteen infant feeding instruction reviewed had not been updated within the required time frame. (§746.2421(b); [type](https://www.kinfield.site/violation/tx-tac-746-2421-b)) - 2023-04-18 — Supervision & ratios, Medium risk, Correction verified 2023-06-28: Parental Notification of Less Serious Injuries: The operation did not notify the parent upon pick when their child had an injury. (§746.307(c); [type](https://www.kinfield.site/violation/tx-tac-746-307-c)) - 2023-04-18 — Facilities & equipment, Medium-high risk, Correction verified 2023-06-29: Responsibilities of Caregivers - Share Information with Incoming Caregivers: This standard was evaluated as part of an investigation and was deficient. It was determined that the morning caregiver failed to notify the evening caregiver of the child incident before parent pick up. (§746.1203(10); [type](https://www.kinfield.site/violation/tx-tac-746-1203-10)) - 2022-05-12 — Staff qualifications & clearances, Medium-high risk, Correction verified 2022-06-09: Training Requirements for Employees and Caregivers - 24 Annual Training: When reviewing personnel files 11 of the11 files reviewed were missing the 24 hours of annual training as required. (§746.1301(5)(A); [type](https://www.kinfield.site/violation/tx-tac-746-1301-5-a)) - 2022-01-12 — Other, Medium risk, Corrected at inspection: Chairs - Safety Straps Used if Required by Manufacturer: During an inspection, children were seated at a table in bucket chairs equipped with safety straps, however, neither of the children had the safety straps fastened. (§746.4501(b); [type](https://www.kinfield.site/violation/tx-tac-746-4501-b)) - 2021-12-07 — Facilities & equipment, Medium-high risk, Corrected at inspection: Infant Care Area Furnishings and Equipment -Use of Safety Straps: A chair used to feed infants/toddlers at a table did not have the required safety strap. The chair was in use at the time of the inspection. This was corrected during the inspection. (§746.2407; [type](https://www.kinfield.site/violation/tx-tac-746-2407)) ## Sources - tx_hhsc_operations record 155177 (verified, retrieved 2026-11-05): https://data.texas.gov/resource/bc5r-88dy.json?operation_id=155177 - tx_twc_subsidy_providers record 535928 (verified, retrieved 2026-11-06): https://data.texas.gov/resource/wmur-pmzc.json?state_id=535928 - tx_twc_ccs_facilities record row-bwyx-vdki-536r (historical, retrieved 2026-11-06): https://data.texas.gov/resource/bsvz-ncuc.json?state_id=535928 - tx_tda_cacfp_centers record 02026-1001 (verified, retrieved 2026-11-06): https://data.texas.gov/resource/py3b-tqc9.json?cesiteid=02026-1001 --- Source page: https://www.kinfield.site/facility/tx-hhsc-155177 · Kinfield — Childcare Intelligence. Facts come from public regulator records; historical inspection data is labelled. Missing data never means no issue exists.