# New Horizons Learning Academy New Horizons Learning Academy is a licensed child care program (child care center) in Mcallen, TX serving ages Infant, Toddler, Pre-Kindergarten, School, with 66 licensed seats. It is regulated by TX HHSC. ## Key facts - Status: Full Permit · Operating - Address: 5253 N 23rd St, Mcallen, TX 78504 - Ages: Infant, Toddler, Pre-Kindergarten, School - Capacity: 66 - License/permit: 1690382 - Operator: not published - Phone: (956) 618-5437 - Hours: 07:00 AM-06:00 PM (Mon, Tue, Wed, Thu, Fri) - Accepts child care subsidies: yes - Official regulator profile: https://childcare.hhs.texas.gov/Public/OperationDetails?operationId=1330102 ## Inspection record 25 findings across 25 Texas HHSC inspections (2022-03-18 to 2026-08-13); 17 rated serious; 0 open at last record. - 2026-08-04 — Supervision & ratios, High risk, Correction verified 2026-08-13: AP Ensure total number of children both at & away from center within capacity: The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection* (§746.201(11); [type](https://www.kinfield.site/violation/tx-tac-746-201-11)) - 2026-06-03 — Safety hazards, Medium-high risk, Correction verified 2026-07-06: Policies for Release of Children - Record Identity of Person: Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity. (§746.4103(b); [type](https://www.kinfield.site/violation/tx-tac-746-4103-b)) - 2026-03-30 — Facilities & equipment, Medium-high risk, Correction verified 2026-04-10: Maintenance of Building, Grounds and Equipment: Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris. (§746.3407; [type](https://www.kinfield.site/violation/tx-tac-746-3407)) - 2025-04-29 — Facilities & equipment, High risk, Correction verified 2025-05-06: Responsibilities of Caregivers - Know children responsible for: A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around. (§746.1205(a)(1); [type](https://www.kinfield.site/violation/tx-tac-746-1205-a-1)) - 2025-04-29 — Records, permits & program, High risk, Correction verified 2025-05-06: Activities for Infants - Not in Restrictive Device for more than 15 Minutes: Infants were observed in restrictive devices for over 15 minutes. (§746.2417(2)(B); [type](https://www.kinfield.site/violation/tx-tac-746-2417-2-b)) - 2025-04-29 — Safety hazards, Medium risk, Correction verified 2025-05-06: Required Records Maintained and Made Available - Infant Feeding Instructions: Feeding instructions were not available for review for one infant. (§746.801(2); [type](https://www.kinfield.site/violation/tx-tac-746-801-2)) - 2025-04-29 — Food & nutrition, Medium-high risk, Correction verified 2025-05-06: Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play: Water was not observed available during breakfast. (§746.3301(f)(1); [type](https://www.kinfield.site/violation/tx-tac-746-3301-f-1)) - 2025-04-29 — Staff qualifications & clearances, Medium risk, Correction verified 2025-05-06: Required Personnel Records: 2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit. (§746.901; [type](https://www.kinfield.site/violation/tx-tac-746-901)) - 2025-04-29 — Facilities & equipment, Medium risk, Correction verified 2025-05-06: Activities for Toddlers - Provide Thinking Skills and Sensory Development: Two classrooms were observed with not enough play equipment. (§746.2507(2); [type](https://www.kinfield.site/violation/tx-tac-746-2507-2)) - 2025-04-29 — Safety hazards, Medium risk, Correction verified 2025-05-06: Daily Menus - May Rotate if Keep Record of Dates Menus Used: Menu was observed not being followed. (§746.3313(2); [type](https://www.kinfield.site/violation/tx-tac-746-3313-2)) - 2025-04-29 — Sanitation & hygiene, Medium-high risk, Correction verified 2025-05-06: Children Handwashing Before Eating: Handwashing was not observed before children ate breakfast. (§746.3417(1); [type](https://www.kinfield.site/violation/tx-tac-746-3417-1)) - 2025-04-29 — Supervision & ratios, Medium-high risk, Correction verified 2025-05-06: Child/Caregiver Ratio - 18 Months Difference in Age: Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old. (§746.1605(1); [type](https://www.kinfield.site/violation/tx-tac-746-1605-1)) - 2025-04-29 — Records, permits & program, Medium risk, Correction verified 2025-05-06: Screen Time Activities - Not Used for Under Two: Infants ranging from 5 months to 12 months were observed watching t.v. (§746.2207(a); [type](https://www.kinfield.site/violation/tx-tac-746-2207-a)) - 2025-04-29 — Facilities & equipment, Medium risk, Correction verified 2025-05-06: Written Activity Plan - Outdoor Play - Infant Birth to 12 Months: Only one opportunity for outdoor play was observed. (§746.2206(1)(A); [type](https://www.kinfield.site/violation/tx-tac-746-2206-1-a)) - 2025-04-29 — Facilities & equipment, Medium risk, Correction verified 2025-05-06: Posting of Activity Plan: Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024. (§746.2209; [type](https://www.kinfield.site/violation/tx-tac-746-2209)) - …and 10 more on the source page. ## Nearby programs - [Rhema's Learning Center LLC](https://www.kinfield.site/facility/tx-hhsc-934909) — 0.67 km, capacity 242 - [The Little Heaven Place LLC](https://www.kinfield.site/facility/tx-hhsc-1428846) — 0.69 km, capacity 27 - [The Little Classroom LLC](https://www.kinfield.site/facility/tx-hhsc-1382811) — 0.69 km, capacity 41 - [All Star Academy Learning Center](https://www.kinfield.site/facility/tx-hhsc-314330) — 0.73 km, capacity 175 - [Framboyant Learning Center #2](https://www.kinfield.site/facility/tx-hhsc-1533155) — 0.73 km, capacity 119 - [Val-Ado, INC. DBA Playhouse 3 Learning & Development](https://www.kinfield.site/facility/tx-hhsc-1259240) — 1.6 km, capacity 81 ## Sources - tx_hhsc_operations record 1330102 (verified, retrieved 2026-11-05): https://data.texas.gov/resource/bc5r-88dy.json?operation_id=1330102 - us_census_geocoder record 5253 N 23RD ST|MCALLEN|TX|78504 (verified, retrieved 2026-11-05): https://geocoding.geo.census.gov/geocoder/ - tx_twc_subsidy_providers record 1690382 (verified, retrieved 2026-11-06): https://data.texas.gov/resource/wmur-pmzc.json?state_id=1690382 - tx_twc_ccs_facilities record row-3w64-v3gi~483n (historical, retrieved 2026-11-06): https://data.texas.gov/resource/bsvz-ncuc.json?state_id=1690382 - tx_tda_cacfp_centers record 02935-1087 (verified, retrieved 2026-11-06): https://data.texas.gov/resource/py3b-tqc9.json?cesiteid=02935-1087 --- Source page: https://www.kinfield.site/facility/tx-hhsc-1330102 · Kinfield — Childcare Intelligence. Facts come from public regulator records; historical inspection data is labelled. Missing data never means no issue exists.