# Primrose School of Highland Village Primrose School of Highland Village is a licensed child care program (child care center) in Highland Village, TX serving ages Infant, Toddler, Pre-Kindergarten, School, with 176 licensed seats. It is regulated by TX HHSC. ## Key facts - Status: Full Permit · Operating - Address: 2100 Highland Village Rd, Highland Village, TX 75077 - Ages: Infant, Toddler, Pre-Kindergarten, School - Capacity: 176 - License/permit: 1618197 - Operator: not published - Phone: (972) 317-9332 - Website: www.primrosehighlandvillage.com - Hours: 07:00 AM-06:00 PM (Mon, Tue, Wed, Thu, Fri) - Accepts child care subsidies: no - Official regulator profile: https://childcare.hhs.texas.gov/Public/OperationDetails?operationId=1235461 ## Inspection record 12 findings across 20 Texas HHSC inspections (2022-01-03 to 2026-06-30); 11 rated serious; 0 open at last record. - 2026-06-30 — Staff qualifications & clearances, Medium risk, Correction verified 2026-07-06: Children's Products- Annual Certification: The product safety recall paper was not certified annual. (§746.4135(b); [type](https://www.kinfield.site/violation/tx-tac-746-4135-b)) - 2025-07-21 — Supervision & ratios, Medium-high risk, Correction verified 2025-07-31: Annual Fire Inspection - Conducted by Fire Marshal: The last fire inspection the operation had was 10/26/2023. (§746.5101(b); [type](https://www.kinfield.site/violation/tx-tac-746-5101-b)) - 2024-08-05 — Fire safety & emergency drills, Medium-high risk, Correction verified 2024-08-13: Inspect Fire Extinguishers Monthly: There was no log of the extinguishers being checked. (§746.5307(a); [type](https://www.kinfield.site/violation/tx-tac-746-5307-a)) - 2024-08-05 — Fire safety & emergency drills, High risk, Correction verified 2024-08-13: Smoke Detectors Testing: There was no log of the smoke detectors being checked. (§746.5319; [type](https://www.kinfield.site/violation/tx-tac-746-5319)) - 2024-08-05 — Fire safety & emergency drills, Medium-high risk, Correction verified 2024-08-13: Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly: There was no log of the carbon monoxide detector being checked. (§746.5537(a)(2); [type](https://www.kinfield.site/violation/tx-tac-746-5537-a-2)) - 2023-12-11 — Staff qualifications & clearances, High risk, Correction verified 2024-01-11: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control: Good judgement wasn't practiced by the caregivers when they failed to notify the parents or management when it was noticed that the child was fussy, crying and not acting like himself after he was found sitting on the playground crying by the slide and refused to walk. (§746.1201(1); [type](https://www.kinfield.site/violation/tx-tac-746-1201-1)) - 2023-07-14 — Supervision & ratios, High risk, Correction verified 2023-08-22: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity: It was found through investigation that when a toddler class was moving from their class to a special presentation one toddler was left in the classroom unsupervised. (§746.1205(a)(4); [type](https://www.kinfield.site/violation/tx-tac-746-1205-a-4)) - 2023-02-23 — Supervision & ratios, High risk, Correction verified 2023-03-03: Responsibilities of Caregivers - Supervision of Children: It was verified during and unannounced inspction that a child was left unsupervised in a classroom. (§746.1203(4); [type](https://www.kinfield.site/violation/tx-tac-746-1203-4)) - 2023-02-11 — Supervision & ratios, High risk, Correction verified 2023-02-24: Responsibilities of Caregivers - Supervision of Children: It was determined during the unannounced inspection that a child was left unsupervised and without appropriate visual and/or auditory awareness. (§746.1203(4); [type](https://www.kinfield.site/violation/tx-tac-746-1203-4)) - 2022-04-19 — Supervision & ratios, High risk, Correction verified 2022-06-01: Responsibilities of Caregivers- Supervision of Children: This standard was evaluated in regard to an investigation and found in violation of minimum standards. A child was able to exit a fenced area with another child without caregivers knowledge. (§746.1203(4); [type](https://www.kinfield.site/violation/tx-tac-746-1203-4)) - 2022-04-19 — Staff qualifications & clearances, High risk, Correction verified 2022-06-01: Report Situation Placing Children at Risk: This standard was evaluated in regard to an investigation and is found to be in violation of minimum standards. The director did not report the incident in a timely manner. (§746.305(a)(6); [type](https://www.kinfield.site/violation/tx-tac-746-305-a-6)) - 2022-01-03 — Supervision & ratios, Medium-high risk, Correction verified 2022-01-24: Report Outbreak of Communicable Illness: The operation failed to report the positive COVID case in a timely manner. (§746.305(a)(4); [type](https://www.kinfield.site/violation/tx-tac-746-305-a-4)) ## Nearby programs - [Early Care and Education](https://www.kinfield.site/facility/tx-hhsc-1490155) — 0.33 km, capacity 172 - [Trietsch Enrichment Center](https://www.kinfield.site/facility/tx-hhsc-113871) — 0.85 km, capacity 170 - [Dkh Academy](https://www.kinfield.site/facility/tx-hhsc-1235424) — 1.17 km, capacity 214 - [Kids R Kids of North Flower Mound](https://www.kinfield.site/facility/tx-hhsc-1172945) — 1.32 km, capacity 320 - [Cadence Academy, Flower Mound](https://www.kinfield.site/facility/tx-hhsc-352215) — 1.53 km, capacity 160 - [Childrens Courtyard](https://www.kinfield.site/facility/tx-hhsc-147424) — 2.34 km, capacity 232 ## Sources - tx_hhsc_operations record 1235461 (verified, retrieved 2026-11-05): https://data.texas.gov/resource/bc5r-88dy.json?operation_id=1235461 - us_census_geocoder record 2100 HIGHLAND VILLAGE RD|HIGHLAND VILLAGE|TX|75077 (verified, retrieved 2026-11-05): https://geocoding.geo.census.gov/geocoder/ - tx_twc_subsidy_providers record 1618197 (verified, retrieved 2026-11-06): https://data.texas.gov/resource/wmur-pmzc.json?state_id=1618197 --- Source page: https://www.kinfield.site/facility/tx-hhsc-1235461 · Kinfield — Childcare Intelligence. Facts come from public regulator records; historical inspection data is labelled. Missing data never means no issue exists.